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EFTA02248799.pdf

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To: From: Natalia Molotkova Sent: Thur 6/21/2018 3:45:00 PM Subject: Missed a flight for Bach's. OZVGPO Title: American Express ® Lesley, I will be away from June 23 til July 9 (back July 9), I might come back earlier, not sure yet. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST good deal.. • olotkova ote: Thank you, I added info to the itinerary manually, but it is easy to miss it, but it is on the itinerary. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST ok, went to website and found the seat confirms..thanks On Jun 21, 2018, at 11:07 AM, Natalia Molotkova wrote: All seats are confirmed, you can view them on Lufthansa.com. To Mira's record I added them manually, please pull reservations on Lufthansa.com to double check. Thank you. Regards, Natalia (Natasha) Molotkova EFTA_R1_01029953 EFTA02248799 Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST the only 2 legs I do not see seats confirmed for is on July 11 for Mira and the kids...Joscha has 12 C and then 18C...is this still in the works for Mira/kids?...can we get seats for those Lufthansa flights? On Jun 21, 2018, at 9:50 AM, Natalia Molotkova wrote: how fabulous! thank you'll!! On Jun 21, 2018, at 9:50 AM, Natalia Molotkova < wrote: Lufthansa used money we already paid for flight on July 5 for new July 4th flight. We are all set. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST morning! thank you! :) On Jun 21, 2018, at 9:18 AM, Natalia Molotkova wrote: Working on seats now. Regards, Natalia (Natasha) Molotkova EFTA_R1_01029954 EFTA02248800 Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Please issue the tickets for the flights shown below for July 4...etc....thanks On Jun 20, 2018, at 6:08 PM, Natalia Molotkova wrote: International portion Mr. Bach Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $300.00. • Ticket is non-refundable, $300.00 change penalty applies plus difference in fare • Code share: LUFTH CITYLINE • Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am Fri 05 Jul - Lufthansa 1950 - Economy - 1h 10m Departing: Munich Airport, (MUC) at 10.40am Arriving: Pisa Intl Airport, (PSA) at 11.55am • Sat 08 Sep - Lufthansa 1131 - Economy - 2h 10m Departing: Barcelona Intl Airport, (BCN) at 1.50pm Arriving: Frankfurt am Main Airport, (FRA) at 4.00pm Sat 08 Sep - Lufthansa 420 - Economy - 8h 25m Departing: Frankfurt am Main Airport, (FRA) at 5.55pm Arriving: Boston Logan Intl Airport, (BOS) at 8.20pm Family: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $5834.13. • Ticket is non-refundable, $300.00 change penalty applies plus difference in fare • Code share: LUFTH CITYLINE • Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am Fri 05 Jul - Lufthansa 1950 - Economy - lh 10m Departing: Munich Airport, (MUC) at 10.40am Arriving: Pisa Intl Airport, (PSA) at 11.55am • Wed 15 Aug - Lufthansa 183 - Economy - 1h 10m EFTA_R1_01029955 EFTA02248801 Departing: Berlin Tegel Airport, (TXL) at 10.45am Arriving: Frankfurt am Main Airport, (FRA) at 11.55am Wed 15 Aug - Lufthansa 422 - Economy - 7h 55m Departing: Frankfurt am Main Airport, (FRA) at 1.05pm Arriving: Boston Logan Intl Airport, (BOS) at 3.00pm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes. All this sounds good. If we must pay for the new seats, ok. Sent from my iPhone On Jun 20, 2018, at 5:53 PM, Natalia Molotkova < wrote: See what you can do for us that costs us the least amount of money. Appreciate it Sent from my iPhone On Jun 20, 2018, at 5:42 PM, Natalia Molotkova <I I> wrote: New fare on International flights fro Mr. Bach, with departure on July 4 - is $1718.81 (we issued ticket at 1773.81) For family - total 5834.13 (we paid $6021.13). New flight will be LH 425 04JUL BOS MUC 810P 925A 05JUL LH1950 05JUL MUC PSA 1040A 1155A OK to void tickets and issue new ones? Will try to use fee we paid fro seats, but no guarantee. I probably will be leaving at 630pm. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01029956 EFTA02248802 Hours: Mon through Friday 9AM-530PM EST If I void tickets to avoid change fee, yes, we will have to pay again. If we change tickets with change fee, we can use money we paid earlier for seats. But change fee is higher than seat fee, I can try to talk to LH and see if they can use money we paid fro the seats, for new flights. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST they would all fly out on July 4...yes, on the seats...argh...we would need to purchase new seats... On Jun 20, 2018, at 5:28 PM, Natalia Molotkova wrote: Changing just her departure or her husband's as well? Seats purchase is non-refundable, but can be changed, fee should be same for new flights. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Natasha...I just sent the ticket to Mira and she wanted to change the first flight we had to the one that is on this email...they wanted to leave on July 4 landing on July 5...Lufthansa #425 then on to #1950....what a pain! and we bought seats....can we change this for them? what does it do to price? On Jun 20, 2018, at 9:30 AM, Natalia Molotkova wrote: EFTA_R1_01029957 EFTA02248803 Super. Issue please Sent from my iPhone On Jun 20, 2018, at 10:32 AM, Natalia Molotkova < Excellent! Thank you for checking. We always like to save money!! Sent from my iPhone On Jun 20, 2018, at 10:14 AM, Natalia Molotkova wrote: wrote: Family: International portion adult - $2297.71, child $1861.71 (total $6021.13) - non-refundable with $300.00 change fee. European flight - adult $343.20, child - $288.40 (total $920.00). Non-refundable, chnage fee EUR70.00 Grand total $6941.13. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Lesley, it is actually cheaper to issue separate tickets: International and European. Mr. Bach - total will be $2119.61 ($1773.81 International portion, non-refundable, change fee is $300.00, European legs - $345.80, non-refundable with EUR 70.00 change fee). Pricing family - also cheaper. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager EFTA_R1_01029958 EFTA02248804 Hours: Mon through Friday 9AM-530PM EST Agree... put him in coach with his family. Small kids...I know they all want to be together...thank you! On Jun 20, 2018, at 9:30 AM, Natalia Molotkova < wrote: I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below is way easier to understand. Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in coach) - leg from Pisa to Munich, fare will be $4094.21, if I put him in coach with family - fare is $4503.21. Please advise. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST OMG, I checked and double checked, and still missed it, fixing. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning Natasha! We missed a flight! See below from Mira. Can you please add in Look at original email too (?)Thanks. Lesley Sent from my iPhone Begin forwarded message: From: Mira Voigt < Date: June 19, 2018 at 7: . EFTA_R1_01029959 EFTA02248805 To: Lesley Groff < Subject: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO Hello Lesley, thank you for your quick reply! There is one flight missing ( flight Munich to Berlin). If you combine the flight Pisa - Munich-Berlin the connection attached should work fine. It might be better to flight one day earlier in Pisa (we forgot to count in the time delay). Everything else looks fine. Thank you very much!!! Have a wonderful summer! All the best, Mira and Joscha Wed, Jul 4 Lands Thu, Jul 5 8:10 pm - 9:25 am Boston - Munich Economy 7h 15m Lufthansa 425 • Wide-body jet • Airbus A340-600 Change planes in Munich (MUC) 1h 14m Thu, Jul 5 10:40 am — 11:55 am Munich - Pisa Economy 1h 16m Lufthansa 1950 Regional jet Canadair Regional Jet 900 Operated by Lufthansa CityLine Pisa - Muenchen - Berlin ( 2 adults, 2 kids age 4 and 8) Wed, Jul 11 12:40 pm — 2:00 pm Pisa - Munich Economy 1h 20m Lufthansa 1951 • Regional jet • Canadair Regional Jet 900 Operated by Lufthansa CityLine Change planes in Munich (MUC) Oh 59m Wed, Jul 11 3:00 pm — 4:05 pm Munich - Berlin Economy lh 06m Lufthansa 2042 Narrow-body jet Airbus A320-100/200 Berlin - Frankfurt-Boston ( 1 adult, 2 kids age 4 and 8) EFTA_R1_01029960 EFTA02248806 Anfang der weitergeleiteten Nachricht: Von: Lesley Groff Betreff: Wtr: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO Datum: 19. Juni 2018 urn 14:17:26 GMT-4 • , Mira Bach Please double check the flights for accuracy...confirm back to me and I will purchase! :) Lesley Begin forwarded message: From: "American Express Travel" Subject: Itinerary for BACHIJOSCHA 05JUL18 OZVGPO Date: June 19, 2018 at 10:45:31 AM EDT To: DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot accept incoming messages. If you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://mvamextravel.com/baqqaqe Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary for more details regarding your travel arrangements. Your Centurion Travel Service travel plans have been posted to a secure website. Please click on the link to view your trip details and add link to your bookmarked favorites for easy access in the future: iew our Tri American Express Travel OZVGPO Record Locator This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing authorization is received. Please contact your travel office by 7:30 AM on June 20, or this entire reservation will automatically cancel. EFTA_R1_01029961 EFTA02248807 Thursday 05 Jul 18 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Friday 06 Jul 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Estimated Time Stops Confirmed 05 Jul 2018 Lufthansa NFRKYL LH 425 Y Economy Class Boston, Logan International Muenchen, Franz Josef Strauss 08:10 PM 09:25 AM / 06 Jul 2018 Terminal E Terminal 2 7 Hrs 15 Mins Non-stop 06 Jul 2018 Lufthansa NFRKYL LH 1950 T Economy Class Muenchen, Franz Josef Strauss Pisa, Galileo Galilei 10:45 AM 11:55 AM Terminal 2 1 Hr 10 Mins Non-stop EFTA_R1_01029962 EFTA02248808 Wednesday 11 Jul 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Arrival Terminal Estimated Time Stops Confirmed Sunday 02 Sep 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Arrival Terminal Estimated Time Stops Confirmed Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving 11 Jul 2018 Lufthansa NFRKYL LH 1951 T Economy Class Pisa, Galileo Galilei Muenchen, Franz Josef Strauss 12:40 PM 02:00 PM Terminal 2 1 Hr 20 Mins Non-stop 02 Sep 2018 Lufthansa NFRKYL LH 2035 Y Economy Class Berlin, Berlin-Tegel / Otto Lilienthal Muenchen, Franz Josef Strauss 11:00 AM 12:10 PM Terminal 2 1 Hr 10 Mins Non-stop 02 Sep 2018 Lufthansa NFRKYL LH 1812 Y Economy Class Muenchen, Franz Josef Strauss Barcelona, El Prat De Llobregat 12:50 PM 02:50 PM EFTA_R1_01029963 EFTA02248809 Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Saturday 08 Sep 18 Flight Information Date Airline Airline Record Locator FlighUClass Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Entry and Exit Information for Travel Terminal 2 Terminal 1 2 Hrs Non-stop 08 Sep 2018 Lufthansa NFRKYL LH 1131 W Economy Class Barcelona, El Prat De Llobregat Frankfurt, Frankfurt International 01:50 PM 04:00 PM Terminal 1 Terminal 1 2 Hrs 10 Mins Non-stop 08 Sep 2018 Lufthansa NFRKYL LH 420 W Economy Class Frankfurt, Frankfurt International Boston, Logan International 05:55 PM 08:20 PM Terminal 1 Terminal E 8 Hrs 25 Mins Non-stop American Express strongly recommends that you periodically review www.Visacentratcom/amex for the most up to date and accurate entry/exit requirements for your travel destination. Due to frequent changes, American Express cannot guarantee the accuracy of the information provided and expressly disclaims any liability for any inaccurate or incomplete EFTA_R1_01029964 EFTA02248810 information contained on that site. You may receive customer service emails even if you have requested not to receive email marketing offers from American Express. For details about our e-mail practices, please review the American Express Privacy Statement at www.americanexpress.com/privacy See attached itinerary PDF or link for full terms and conditions. PDF itinerary attachment: If you are unable to view the PDF attachment, ensure you have Adobe Acrobat Reader. Refer to website below to download and install this free software. http://www.adobe.com/products/acrobat/readste0.html Thank you for choosing American Express Centurion Travel Service and have a pleasant trip. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check-out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. Liability Statement. American Express Travel Related Services Company, Inc. and its parent, subsidiaries, affiliates and representatives (collectively, "Amex") act as an agent for travel suppliers and you understand and agree that Amex shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbooking's, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of Amex. Intermediary Disclosure. Amex assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. In addition, we receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. California State Seller of Travel Registration Number: 1022318. Washington State Seller of Travel Registration Number: UBI#600469694. Iowa: TA# 669 Registered Iowa Travel Agency. EFTA_R1_01029965 EFTA02248811 Mira Bach Mira Voi t sta e desi n and illustration Mira Bach Mira Voi t sta e desi n and illustration Pnvacv Statement I Visit the Centurion Card wehatt. To learn more about e-mail security or report a suspicious please visit us at • • t3 2015 American Express. All rights reserved I\ American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amencan Express is in no way responsible or habit for the actions of the service provider and the .; only remedy for any claims relating to services or products provided by the service provider is against the service provider and ! • not against American Express. You are responsible for any purchases, shipping charges andror fees you authorize. We H / reserve the right to note profile and preference data fix servicing purposes. - 7; EFTA_R1_01029966 EFTA02248812

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Filename EFTA02248799.pdf
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Indexed 2026-02-12T12:50:51.701950
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