EFTA02249720.pdf

To: Amex Centurian Trave From: Sent: Thur 6/21/2018 3:12:38 PM Subject: Re: Missed a flight for Bach's. OZVGPO ok, went to website and found the scat confirms..thanks On Jun 21, 2018, at 11:07 AM, Natalia Molotkova wrote: All seats are confirmed, you can view them on Lufthansa.com. To Mira's record I added them manually, plea check. Thank you. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST the only 2 legs I do not see seats confirmed for is on July 11 for Mira and the kids...Joscha has 12 C and the Mira/kids?...can we get seats for those Lufthansa flights? On Jun 21, 2018, at 9:50 AM, Natalia Molotkova wrote: how fabulous! thank youllm On Jun 21, 2018, at 9:50 AM, Natalia Molotkova wrote: Lufthansa used money we already paid for flight on July 5 for new July 4th flight. We are all set. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST morning! thank you! :) On Jun 21, 2018, at 9:18 AM, Natalia Molotkova Working on seats now. wrote: EFTA_R1_01032323 EFTA02249720 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager ours: MonthroughFriday 9Afv1=530PM EST Please issue the tickets for the flights shown below for July 4...etc....thanks On Jun 20, 2018, at 6:08 PM, Natalia Molotkova wrote: International portion Mr. Bach Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $300.00. • Ticket is non-refundable, $300.00 change penalty applies plus difference in fare • Code share: LUFTH CITYLINE • Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am Fri 05 Jul - Lufthansa 1950 - Economy - 1h 10m Departing: Munich Airport, (MUC) at 10.40am Arriving: Pisa Intl Airport, (PSA) at 11.55am • Sat 08 Sep - Lufthansa 1131 - Economy - 2h 10m Departing: Barcelona Intl Airport, (BCN) at 1.50pm Arriving: Frankfurt am Main Airport, (FRA) at 4.00pm Sat 08 Sep - Lufthansa 420 - Economy - 8h 25m Departing: Frankfurt am Main Airport, (FRA) at 5.55pm Arriving: Boston Logan Intl Airport, (BOS) at 8.20pm Family: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $5834.13. • Ticket is non-refundable, $300.00 change penalty applies plus difference in fare • Code share: LUFTH CITYLINE • Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am Fri 05 Jul - Lufthansa 1950 - Economy - lh 10m Departing: Munich Airport, (MUC) at 10.40am Arriving: Pisa Intl Airport, (PSA) at 11.55am • Wed 15 Aug - Lufthansa 183-Economy-lh 10m Departing: Berlin Tegel Airport, (TXL) at 10.45am Arriving: Frankfurt am Main Airport, (FRA) at 11.55am Wed 15 Aug - Lufthansa 422 - Economy - 7h 55m Departing: Frankfurt am Main Airport, (FRA) at 1.05pm Arriving: Boston Logan Intl Airport, (BOS) at 3.OOpm EFTA_R1_01032324 EFTA02249721 Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Yes. All this sounds good. If we must pay for the new seats, ok. Sent from my iPhone On Jun 20, 2018, at 5:53 PM, Natalia Molotkova < > wrote: See what you can do for us that costs us the least amount of money. Appreciate it Sent from my iPhone On Jun 20, 2018, at 5:42 PM, Natalia Molotkova wrote: New fare on International flights fro Mr. Bach, with departure on July 4 - is $1718.81 (we issued ticket at 177 For family - total 5834.13 (we paid $6021.13). New flight will be LH 425 04JUL BOS MUC 810P 925A 05JUL LH1950 05JUL MUC PSA 1040A 1155A OK to void tickets and issue new ones? Will try to use fee we paid fro seats, but no guarantee. I probably will be leaving at 630pm. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST If I void tickets to avoid change fee, yes, we will have to pay again. If we change tickets with change fee, we change fee is higher than seat fee, I can try to talk to LH and see if they can use money we paid fro the seats Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01032325 EFTA02249722 they would all fly out on July 4...yes, on the seats...argh...we would need to purchase new seats... On Jun 20, 2018, at 5:28 PM, Natalia Molotkova wrote: Changing just her departure or her husband's as well? Seats purchase is non-refundable, but can be change Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Flours: Mon through Friday 9AM-530PM EST Natasha...I just sent the ticket to Mira and she wanted to change the first flight we had to the one that is on tf landing on July 5...Lufthansa #425 then on to #1950....what a pain! and we bought seats....can we change • On Jun 20, 2018, at 9:30 AM, Natalia Molotkov wrote: Super. Issue please Sent from my iPhone On Jun 20, 2018, at 10:32 AM, Natalia Molotkova wrote: Excellent! Thank you for checking. We always like to save money!! Sent from my iPhone On Jun 20, 2018, at 10:14 AM, Natalia Molotkova wrote: Family: International portion adult - $2297.71, child $1861.71 (total $6021.13) - non-refundable with $300.00 change European flight - adult $343.20, child - $288.40 (total $920.00). Non-refundable, chnage fee EUR70.00 Grand total $6941.13. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST EFTA_R1_01032326 EFTA02249723 it is actually cheaper to issue separate tickets: International and European. Mr. Bach - total will be $2119.61 ($1773.81 International portion, non-refundable, change fee is $300.00, Eur 70.00 change fee). Pricing family - also cheaper. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Agree... put him in coach with his family. Small kids...I know they all want to be together...thank you! On Jun 20, 2018, at 9:30 AM, Natalia Molotkova wrote: I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below i Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in a $4094.21, if I put him in coach with family - fare is $4503.21. Please advise. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST OMG, I checked and double checked, and still missed it, fixing. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Morning Natasha! We missed a flight! See below from Mira. Can you please add in Look at original email Sent from my iPhone Begin forwarded message: From: Mira Voigt Date: June 19. 2018 at To: Subject: Itinerary for BACHIJOSCHA 05JUL18 OZVGPO EFTA_R1_01032327 EFTA02249724 Hello , thank you for your quick reply! There is one flight missing ( flight Munich to Berlin). If you combine the flight Pisa - Munich-Berlin the connection attached should work fine. It might be better to flight one day earlier in Pisa (we forgot to count in the time delay). Everything else looks fine. Thank you very much!!! Have a wonderful summer! All the best, Mira and Joscha 8:10 pm — 9:25 am Boston - Munich Lufthansa 425 Wide-body jet • Airbus A340.600 Change planes in Munich (MUC) 10:40 am — 11:55 am Munich - Pisa Lufthansa 1950 Regional jet • Canadair Regional Jet 900 Operated by Lufthansa CityLine Pisa - Muenchen - Berlin ( 2 adults, 2 kids age 4 and 8) 12:40 pm — 2:00 pm Pisa - Munich Lufthansa 1951 • Regional jet • Canadair Regional Jet 900 Operated by Lufthansa CityLine Change planes in Munich (MUC) 3:00 pm — 4:05 pm Munich - Berlin Lufthansa 2042 Narrow-body jet • Airbus A320-100/200 Berlin - Frankfurt-Boston ( 1 adult, 2 kids age 4 and 8) EFTA_R1_01032328 EFTA02249725 Anfang der weitergeleiteten Nachricht: Von: Betreff: Wtr: Itinerary for BACHIJOSCHA 05JUL18 OZVGPO Datum: 19. Juni 2018 urn 14:17:26 GMT-4 An: Joscha Bach , Mira Bach Please double check the flights for accuracy confirm back to me and I will purchase! :) Begin forwarded message: From: "American Express Travel" Subject: Itinerary for BACHIJOSCHA 05JUL18 OZVGPO Date: June 19 2018 at 10:45:31 AM EDT To DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot acce you have any questions, please contact Centurion Travel Service at If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: https://mvamextravelcom/baqqaoe Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary f your travel arrangements. Your Centurion Travel Service travel plans have been posted click on the link to view your trip details and add link to your bookmarked favorites for eti iew our Tri American Express Travel OZVGPO Record Locator This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing autt office by 7:30 AM on June 20, or this entire reservation will automatically cancel. Thursday 05 Jul 18 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information EFTA_R1_01032329 EFTA02249726 Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Friday 06 Jul 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Estimated Time Stops Confirmed Wednesday 11 Jul 18 Flight Information Date Airline Airline Record Locator Flight/Class 05 Jul 2018 Lufthansa NFRKYL LH 425 Y Economy Class Boston, Logan International Muenchen, Franz Josef Strauss 08:10 PM 09:25 AM / 06 Jul 2018 Terminal E Terminal 2 7 Hrs 15 Mins Non-stop 06 Jul 2018 Lufthansa NFRKYL LH 1950 T Economy Class Muenchen, Franz Josef Strauss Pisa, Galileo Galilei 10:45 AM 11:55 AM Terminal 2 1 Hr 10 Mins Non-stop 11 Jul 2018 Lufthansa NFRKYL LH 1951 T Economy Class EFTA_R1_01032330 EFTA02249727 Origin Pisa, Galileo Galilei Destination Muenchen, Franz Josef Strauss Departing 12:40 PM Arriving 02:00 PM Arrival Terminal Terminal 2 Estimated Time 1 Hr 20 Mins Stops Non-stop Confirmed Sunday 02 Sep 18 Flight Information Date 02 Sep 2018 Airline Lufthansa Airline Record Locator NFRKYL Flight/Class LH 2035 Y Economy Class Origin Berlin, Berlin-Tegel / Otto Lilienthal Destination Muenchen, Franz Josef Strauss Departing 11:00 AM Arriving 12:10 PM Arrival Terminal Terminal 2 Estimated Time 1 Hr 10 Mins Stops Non-stop Confirmed Flight Information Date 02 Sep 2018 Airline Lufthansa Airline Record Locator NFRKYL Flight/Class LH 1812 Y Economy Class Origin Muenchen, Franz Josef Strauss Destination Barcelona, El Prat De Llobregat Departing 12:50 PM Arriving 02:50 PM Departure Terminal Terminal 2 Arrival Terminal Terminal 1 Estimated Time 2 Hrs Stops Non-stop Confirmed Saturday 08 Sep 18 EFTA_R1_01032331 EFTA02249728 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Entry and Exit Information for Travel 08 Sep 2018 Lufthansa NFRKYL LH 1131 W Economy Class Barcelona, El Prat De Llobregat Frankfurt, Frankfurt International 01:50 PM 04:00 PM Terminal 1 Terminal 1 2 Hrs 10 Mins Non-stop 08 Sep 2018 Lufthansa NFRKYL LH 420 W Economy Class Frankfurt, Frankfurt International Boston, Logan International 05:55 PM 08:20 PM Terminal 1 Terminal E 8 Hrs 25 Mins Non-stop American Express strongly recommends that you periodically review www.Visacentral.com/amex for the mo requirements for your travel destination. 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Mira Bach Mira Voigt I sta e desi n and illustration www.mira-voiqt.de Mira Bach Mira Voigt I stage design and illustration www.mira-voiqt.de • I he ConItiron Card wobsrte To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress corniphishint 9 2015 American Express. All rights reserved EFTA_R1_01032333 EFTA02249730 American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service pr service provider and not against American Express. You are responsible for any purchases, shipping charges andror fees you authorize. We reserve the riot preference data for servicing purposes. EFTA_R1_01032334 EFTA02249731