EFTA02250659.pdf

To: From: Sent: Subject: is Amex Centurian Tray 2:15 PM Re: Missed a flight for Bach's. OZVGPO how fabulous! thank you! m! On Jun 21, 2018, at 9:50 AM, Natalia Molotkova rote: Lufthansa used money we already paid for flight on July 5 for new July 4th flight. We are all set. Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er ours: on roug t nay - M EST morning! thank you! :) On Jun 21, 2018, at 9:18 AM, Natalia Molotkova ote: Working on seats now. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Please issue the tickets for the flights shown below for July 4...etc....thanks On Jun 20, 2018, at 6:08 PM, Natalia Molotkova wrote: International portion Mr. Bach Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $300.00. • Ticket is non-refundable, $300.00 change penalty applies plus difference in fare • Code share: LUFTH CITYLINE • Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am Fri 05 Jul - Lufthansa 1950 - Economy - 1h 10m Departing: Munich Airport, (MUC) at 10.40am EFTA_R1_01036461 EFTA02250659 Arriving: Pisa Intl Airport, (PSA) at 11.55am • Sat 08 Sep - Lufthansa 1131 - Economy - 2h 10m Departing: Barcelona Intl Airport, (BCN) at 1.50pm Arriving: Frankfurt am Main Airport, (FRA) at 4.00pm Sat 08 Sep - Lufthansa 420 - Economy - 8h 25m Departing: Frankfurt am Main Airport, (FRA) at 5.55pm Arriving: Boston Logan Intl Airport, (BOS) at 8.20pm Family: Your response is required to complete this reservation. Prices and availability are subject to change. • Total air reservation, including taxes and fees: $5834.13. • Ticket is non-refundable, $300.00 change penalty applies plus difference in fare • Code share: LUFTH CITYLINE • Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am Fri 05 Jul - Lufthansa 1950 - Economy -1h 10m Departing: Munich Airport, (MUC) at 10.40am Arriving: Pisa Intl Airport, (PSA) at 11.55am • Wed 15 Aug - Lufthansa 183 - Economy - 1h 10m Departing: Berlin Tegel Airport, (TXL) at 10.45am Arriving: Frankfurt am Main Airport, (FRA) at 11.55am Wed 15 Aug - Lufthansa 422 - Economy - 7h 55m Departing: Frankfurt am Main Airport, (FRA) at 1.05pm Arriving: Boston Logan Intl Airport, (BOS) at 3.OOpm Please reply to this email and provide your authorization to proceed. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Yes. All this sounds good. If we must pay for the new seats, ok. Sent from my iPhone On Jun 20, 2018, at 5:53 PM, Natalia Molotkova wrote: See what you can do for us that costs us the least amount of money. Appreciate it Sent from my iPhone On Jun 20, 2018, at 5:42 PM, Natalia Molotkova -r vrote: EFTA_R1_01036462 EFTA02250660 New fare on International flights fro Mr. Bach, with departure on July 4 - is $1718.81 (we issued ticket at 177 For family - total 5834.13 (we paid $6021.13). New flight will be LH 425 04JUL BOS MUC 810P 925A 05JUL LH1950 05JUL MUC PSA 1040A 1155A OK to void tickets and issue new ones? Will try to use fee we paid fro seats, but no guarantee. I probably will be leaving at 630pm. Regards, Natalia. (Natasha) Molotkova Hours: Mon through Friday AM- EST If I void tickets to avoid change fee, yes, we will have to pay again. If we change tickets with change fee, we change fee is higher than seat fee, I can try to talk to LH and see if they can use money we paid fro the seats Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST they would all fly out on July 4...yes, on the seats...argh...we would need to purchase new seats... On Jun 20, 2018, at 5:28 PM, Natalia Molotko ote: Changing just her departure or her husband's as well? Seats purchase is non-refundable, but can be change Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Natasha...I just sent the ticket to Mira and she wanted to change the first flight we had to the one that is on th landing on July 5...Lufthansa #425 then on to #1950....what a pain! and we bought seats....can we change On Jun 20, 2018, at 9:30 AM, Natalia Molotkova EFTA_R1_01036463 EFTA02250661 Super. Issue please Sent from my iPhone On Jun 20, 2018, at 10:32 AM, Natalia Molotko Excellent! Thank you for checking. We always like to save money!! Sent from my iPhone On Jun 20, 2018, at 10:14 AM, Natalia Molotkova < i wrote: ote: Family: International portion adult - $2297.71, child $1861.71 (total $6021.13) - non-refundable with $300.00 change European flight - adult $343.20, child - $288.40 (total $920.00). Non-refundable, chnage fee EUR70.00 Grand total $6941.13. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST int is actually cheaper to issue separate tickets: International and European. - total will be $2119.61 ($1773.81 International portion, non-refundable, change fee is $300.00, Eur 70.00 change fee). Pricing family - also cheaper. Regards, Natalia (Natasha) Molotkova ours: on roug nay ST Agree... put him in coach with his family. Small kids...I know they all want to be together...thank you! On Jun 20, 2018, at 9:30 AM, Natalia Molotkova wrote: I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below i Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in c $4094.21, if I put him in coach with family - fare is $4503.21. Please advise. EFTA_R1_01036464 EFTA02250662 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST OMG, I checked and double checked, and still missed it, fixing. Regards, Natalia (Natasha) Molotkova Hours: Mon through Friday 9AM-530PM EST Morning Natasha! We missed a flight! See below from Mira. Can you please add in Look at original email Sent from my iPhone Begin forwarded message: From: Mira Voigt Da • To Su ject: Itinerary or JUL18 OZVGPO Hello Malik you for your quick reply! There is one flight missing ( flight Munich to Berlin). If you combine the flight Pisa - Munich-Berlin the connection attached should work fine. It might be better to flight one day earlier in Pisa (we forgot to count in the time delay). Everything else looks fine. Thank you very much!!! Have a wonderful summer! All the best, Mira and Joscha 8:10 pm - 9:25 am Boston - Munich Lufthansa 425 Wide-body Jet Airbus A340-600 Change planes in Munich (MUC) 10:40 am — 11:55 am Munich - Pisa EFTA_R1_01036465 EFTA02250663 Lufthansa 1950 • Regional jet • Canadair Regional Jet 900 Operated by Lufthansa CityLine Pisa - Muenchen - Berlin ( 2 adults, 2 kids age 4 and 8) 12:40 pm — 2:00 pm Pisa - Munich Lufthansa 1951 Regional jet Canadair Regional Jet 900 Operated by Lufthansa CityLine Change planes in Munich (MUC) 3:00 pm — 4:05 pm Munich - Berlin Lufthansa 2042 • Narrow-body jet Airbus A320-100/200 Berlin - Frankfurt-Boston ( 1 adult, Anfang der weitergeleiteten Nachricht: Von: Betr . . OZVGPO Datum: 19. Juni • An: Joscha Bach , Mira Bach < Please double check the flights for accuracy...confirm back to me and I will purchase! :) Begin forwarded message: From: "American Express Travel" <itineraryMyamextravel.CoM> Subject: Itinerary for BACH/JOSCHA 05JUL18 OZVGPO Da M EDT To DO NOT REPLY TO THIS EMAIL. This message was sent from a notification only address that cannot acce you have any questions, please contact Centurion Travel Service at 1-877-877-0987. If airline tickets are purchased for this itinerary: Airline Baggage Fee/Rules may apply and can be accessed by visiting: httos://myamextravel.com/bacinage EFTA_R1_01036466 EFTA02250664 Your travel arrangements are outlined below in the email. Please refer to the PDF attachment and itinerary f your travel arrangements. Your Centurion Travel Service travel plans have been posted click on the link to view your trip details and add link to your bookmarked favorites for eaE iew our Tri American Express Travel OZVGPO Record Locator This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing autl office by 7:30 AM on June 20, or this entire reservation will automatically cancel. Thursday 05 Jul 18 Other Information CITIZENS OF UNITED STATES MUST CARRY A VALID PASSPORT Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Friday 06 Jul 18 Flight Information Date Airline 05 Jul 2018 Lufthansa NFRKYL LH 425 Y Economy Class Boston, Logan International Muenchen, Franz Josef Strauss 08:10 PM 09:25 AM / 06 Jul 2018 Terminal E Terminal 2 7 Hrs 15 Mins Non-stop 06 Jul 2018 Lufthansa EFTA_R1_01036467 EFTA02250665 Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Estimated Time Stops Confirmed Wednesday 11 Jul 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Arrival Terminal Estimated Time Stops Confirmed Sunday 02 Sep 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing NFRKYL LH 1950 T Economy Class Muenchen, Franz Josef Strauss Pisa, Galileo Galilei 10:45 AM 11:55 AM Terminal 2 1 Hr 10 Mins Non-stop 11 Jul 2018 Lufthansa NFRKYL LH 1951 T Economy Class Pisa, Galileo Galilei Muenchen, Franz Josef Strauss 12:40 PM 02:00 PM Terminal 2 1 Hr 20 Mins Non-stop 02 Sep 2018 Lufthansa NFRKYL LH 2035 Y Economy Class Berlin, Berlin-Tegel / Otto Lilienthal Muenchen, Franz Josef Strauss 11:00 AM EFTA_R1_01036468 EFTA02250666 Arriving Arrival Terminal Estimated Time Stops Confirmed Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Saturday 08 Sep 18 Flight Information Date Airline Airline Record Locator Flight/Class Origin Destination Departing Arriving Departure Terminal Arrival Terminal Estimated Time Stops Confirmed Flight Information Date Airline 12:10 PM Terminal 2 1 Hr 10 Mins Non-stop 02 Sep 2018 Lufthansa NFRKYL LH 1812 Y Economy Class Muenchen, Franz Josef Strauss Barcelona, El Prat De Llobregat 12:50 PM 02:50 PM Terminal 2 Terminal 1 2 Hrs Non-stop 08 Sep 2018 Lufthansa NFRKYL LH 1131 W Economy Class Barcelona, El Prat De Llobregat Frankfurt, Frankfurt International 01:50 PM 04:00 PM Terminal 1 Terminal 1 2 Hrs 10 Mins Non-stop 08 Sep 2018 Lufthansa EFTA_R1_01036469 EFTA02250667 Airline Record Locator NFRKYL Flight/Class LH 420 W Economy Class Origin Frankfurt, Frankfurt International Destination Boston, Logan International Departing 05:55 PM Arriving 08:20 PM Departure Terminal Terminal 1 Arrival Terminal Terminal E Estimated Time 8 Hrs 25 Mins Stops Non-stop Confirmed Entry and Exit Information for Travel American Express strongly recommends that you periodically review www.Visacentral.com/amex for the mo requirements for your travel destination. 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Mira Bach Mira Voigt I sta www.mira-voiqt.de Mira Bach Mira Voigt I stage des' • • www.mira-voicit.de To learn more about e-mail security or report a suspicious e-mail. please visit us at americanexpress com/phishinq. O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amen way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service pr service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. We reserve the righ preference data for seniicing purposes. EFTA_R1_01036471 EFTA02250669