EFTA02254455.pdf

To: Lesley Grojill From: Kathy Rue Sent Tue 8/14/2018 2:23:25 PM Subject: Re: mytheresa.com: confirmation of receipt us11388989 No, nothing! So weird. On Aug 14, 2018, at 10:17 AM, Lesley Groff wrote: Have you received any more cmails RE your order? If so can you forward to me please? I emailed and called My Theresa yesterday but no response. Sent from my iPhone On Aug 10, 2018, at 6:33 PM, Kathy Ruemmler wrote: No, but I wonder if it got caught up in customs? I ordered something else from there and I had to sign a power of attorney to get it released from customs! Do we have a tracking number? On Aug 10, 2018, at 5:12 PM, Lesley Groff wrote: Did your order arrive!? Sent from my iPhone On Aug 7, 2018, at 10.54 AM K h R mml r wrote: Will do! On Aug 7, 2018, at 10:51 AM, Lesley Gra wrote: He's so good Hope you enjoy the coat and the bag I chose UPS since it stated it should arrive faster! Please do confirm with me once received.. EFTA_R1_01046364 EFTA02254455 On Aug 7, 2018, at 10:39 AM, Kathy It was part of a collaborative process. On Aug 7, 2018, at 10:33 AM, Le for sure! Really beautif ul !! On Aug 7, Ruemmler < wrote: Thank you!!! So exciting! Begin forwarded message: Date: August 7, 2018 at 10:20:12 AM EDT To: alli= Subject: mvtheresa.com: confirmation of receipt us 11388989 NEW ARRIVALS-DESIGNERS-CLOTHIN EFTA_R1_01046365 EFTA02254456 CONFIRMATION OF RECEIPT - Dear Mr. Jeffrey Epstein, Thank you for placing your order with mytheresa This email contains all details relating to your on If you have rder c an email at or vi Please refer to the order number below when m Best wishes, Your mvtheresa.com team PERSONAL ORDEF Order No. us 11388989 Payment Method card type: Amex EFTA_R1_01046366 EFTA02254457 Billing Address Jeffrey Epstein 9 East 71st Street 10021 New York US ITEMS OR FENDI Fur-trimmed plaid woo Size: 40 P00332395-2 1x $ 4,2 duties, handling*:-$ 59' $ 4,800.00 FENDI Runaway Small leather Size: - P00337984-1 1x $ 1,7 duties, handling*:-$ 24E $ 1,990.00 EFTA_R1_01046367 EFTA02254458 • Please note, customs duties and han CUSTOMER CARE CON I EMAIL US customercare@mytheresa.com CHECK OUT W FOLLOW US ON: mytheresa corn GmbH EFTA_R1_01046368 EFTA02254459 Office Logistics Einsteinring 9 Marsstrasse 6 a-c 85-60-9 Aschheim/Munich 85-55-1 Kirchheim-He Germany Germany HypoVereinsbank MUnchen - Acc. Number: 66-68-66-144 DE8-57.002-027-00-66-68-86-14-2 - SWIFT-BIC: HYVED Registered office: Munich(Germany - Commercial registry number: DE 2-13-277-271 Managing Directors: Sebastian Dietzmann. Michael Kligei This email was sent to: kathyruemmler@gmail.com To ensure that our fashion alerts are directly sent to your your contacts. GENERAL TERMS AND CONE § 1 General rnytheresa.con GmbH, Einstelnring 9, 86.60.9 Aschhe Dietzmann, Michael Kliger, Tracy M. Preston, T. Dale - i.P.loatnytbcrosp corn (hereinafter "revtrier054 CM' or 'we address www.m.ytheresa..cern (the Websito'). All orders deliveries and services aro governed exclusively by the G below, as applicable at the time the order Is placed. Wo conditions from the customer except whore specifically al The European Commission provides a platform for the ou which can bo viewed under 9ttogroc sworn ourodr. We are not willing to enter into dispute resolution procee. § 2 Contracts I. The languages available for contracts depend on the ci Destination Available lingua°. Germany German. English Austria German. English EFTA_R1_01046369 EFTA02254460 Switzerland German. English, II Italy German. English, II France German. English. F UK English USA English Japan English Middle East' English, Arabic Singapore English Hong Kong English China English. Chinese Korea English. Korean Australia English Netherlands German. English Other EU Member States German. English. F Non-EU European countries English Other destinations English • Middle East Bahrain. Qatar. Kuwait. Oman. Saudi-Arat 2. The presentation of products on our Website don not purchase contract. 3. By submitting the ordor form provided on our Websito purchase contract with us. You submit an offer by enterir process and posting the order form to us by using the bul your offer you will bo able to view the details input by yot provided. 4. On receipt of your order we will send you an e-mail col details of your order (order confirmation). Please note the declaration of acceptance of your contractual offer but so 5. A purchase contract between you and rnytheresa coot accepted the offer by dispatching the goods ordered. If p; option. the goods will be dispatched only after the full art 6. rnytheresasom has the right to refuse any offer withou legitimate grounds to suspect that the goods purchased v commercial basis. § 3 Cancellation policy advisory Tho cancellation policy applies solely to consumers undo CANCELLATION POLICY You may repeal your contract of purchase within 14 d The allocated cancellation timeframe is 14 days, effec party, who may not be the carrier/courier, took said c EFTA_R1_01046370 EFTA02254461 To administer your right to cancel your order, you ha. Marsst sssss 6 a-c, 85551 Kirchheim-Heimstetten, Oen 8.9 1-27-69-5-10-0, Fax: +4-9 8-9 1-27-69.5--•21 stating that you are repealing your contract of purcha mail, fax, or an email). You may use the cancellation I mandatory to use this template. It will suffice to send us your notification of repeal wi order for the 14-day cancellation timeframe to be grar CONSEQUENCES If you repeal your contract of purchase, we are oblige received from you, including shipping costs (excludin choosing a different shipping option, other than the r. offer) immediately and within 14 days at most, effecti• The payment method which was used to make the trai reimbursement, unless we have explicitly agreed to s fees for the reimbursement. We reserve the right to withhold the reimbursement u until we have received your notification that you have The items have to be sent back to us immediately and which you have notified us of the cancellation of this granted if the items are sent back within fourteen day You are only required to compensate us for any loss i back to unnecessary handling, which goes beyond thu item, its characteristics and functionality. REASONS TO TERMINATE THE CANCELLATION POLIC The cancellation policy is only in place if the product Personalisation of garments renders the cancellation End of advisory Cancellation template You can download the cancellation template here. We wil template as soon as the contract has been concluded. § 4 Voluntary returns right I. In addition to your legal right of return. mvtherese.corr return: All of the items featured on mytherese.com can be return The voluntary right of return only applies to non-faulty ite been worn. altered or washed: with all tags attached. EFTA_R1_01046371 EFTA02254462 2. Return shipments 2.1. All return shipments will be at our expense. if the fo€ 2.2 All return shipments are made solely using the same using the way bill or return sticker that is enclosed in the and instructions for returning items will be enclosed in yc 2.3 Please note that we can only accept returns from the shipment was sent to Austria. for instance. we can only a 2.4. In case of a return, we will refund the money onto ye currency fluctuations will not be refunded. 2.5. Please send all returns to: nil/Mores° com GmbH. M. Germany. customercaretbsytheresa corn 3. If you have questions regarding our returns policy. plei email: customercare@mytheresa.com Phone: •-4-9 8-9 1-27-69-5--1-0-0 Fax: •-4-9 8-9 1-27-69-5---20-0 This voluntary right of return does not limit your legal rigl mentioned cancellation policy. § 5 Prices; product presentation; availability; Gift Car 1 The prices stated on our Website www.naltigpma cgrn 2 The goods offered at mythoresa cam are presented on the actual products Minor discrepancies between the pre as a defect in the goods ordered 3. If you have ordered several items at the same time. Ihi Soc. 266 BGB remains unaffected. Shipping charges will 4. Gift Card 4.1 The Gift Card can be used to purchase any article avi Gift Cards - prior to its expiration date 4.2 Exchanges or reimbursements of your gift card are or withdrawal rights and conditions. 4.3 The Gift Card is only valid in countries that we ship I website. The Gift Card con only be used in the destinatio Card. 4.4 When purchasing the Gift Cord you may choose betw regular mail. 4.5 mYtheroSa corn reserves the right to cancel or block t reasons, for example. in case of loss or misuse of the G!1 EFTA_R1_01046372 EFTA02254463 mytheresa.com in the case of cancelling or blocking the f 5. Promotion Code 5.1 Promotion codes have different time periods of validit available on the website. except additional Gift Cards. To the document which contains the promotion code. 5.2 Exchanges or reimbursements of promotion codes, wl you may have received on behalf of mytheresa.com, are r promotional codes is not permissible outside of the stand conditions. 5.3 mytheresa.com reserves the right to cancel or block t legal reasons. for example, in case of loss or misuse of tt immediately by mytheresa.com in the case of cancelling I 5.0 Return policy for orders purchased using a promotion If you make use of legal right of return or our voluntary re amount of the returned items. If you are returning only on promotion code will be adjusted accordingly. and only the refunded. The promotion code loses its validity proportior returning your complete order. the amount paid will be re longer be applied to future purchases. Please note that p: replaced or refunded § 6 Storage of contract data We store your order data. If you wish to print your order, 'acknowledgment of receipt'. It will appear on your scree clicking the "complete purchase" button and your credit c In addition, you will receive an email order confirmation cancellation template. which can be printed. § 7 Shipping & dispatch I. Your package will be shipped with either DHL or UPS. you may choose OHL Standard. DHL Express, UPS Expre method. Mytheresa com is liable for any potential transpo 2. The goods will be ready for dispatch on or after the da delivery will be made within 1 to 5 business days to the s depending on the shipment method and place of delivery payment option. the goods will be dispatched only after tl account. 3. Deliveries to non-EU destinations 3a) Deliveries to Switzerland Based on experience. deliveries to Switzerland take 1 to the insurance of the goods and all costs incurred for ship indicated include value-added tax as applicable in Switze EFTA_R1_01046373 EFTA02254464 but are exclusive of German value-added tax. In case of a return. customs duties and handling fees car 3b) Deliveries to Japan Based on experience, deliveries to Japan take 2 to 5 busi insurance of the goods and all costs incurred for shipping include value-added tax as applicable in Japan as well as exclusive of German value-added tax. In case of a return, customs duties and handling fees car 3c) Deliveries to the USA Based on experience, deliveries to the USA take 1 to 3 hr insurance of the goods and all costs incurred for shipping include customs and handling charges. but are exclusive In case of a return, customs duties and handling fees car 3d) Deliveries to the Middle East (GCC including: Bahrain, Kuwait. Oman. Qatar. U.A.E. S Based on experience, deliveries to the Middle East take 1 insurance costs of the merchandise as well as the costs f prices are shown inclusive of customs duties and handlin In case of a return, customs duties and handling fees car 3e) Deliveries to Hong Kong Based on experience, deliveries to Hong Kong take 2-4 bi insurance costs of the merchandise 95 well as the costs f prices are shown inclusive of customs duties and handlin In case of a return, customs duties and handling fees car 3f) Deliveries to Australia Based on experience, deliveries to Australia take 2-5 bus insurance costs of the merchandise 95 well as the costs f prices are shown inclusive or customs duties. handling fe German sales tax. In case of a return. customs duties and handling fees car 3g) Deliveries to Singapore Based on experience, deliveries to Singapore take 2-4 bu insurance costs of the merchandise as well as the costs f prices are shown inclusive of all taxes and handling fees EFTA_R1_0 046374 EFTA02254465 In case of a return, customs duties and handling fees car 3h) Deliveries to mainland China Based on experience. deliveries to mainland China take 2 cover the insurance of the goods and all costs incurred fc indicated include value-added tax as applicable in mainly charges. but are exclusive of German value-added tax. In case of a return, customs duties and handling fees car 3i) Deliveries to other destinations Based on experience, deliveries to countries liable to cus be aware that we cover the insurance of the goods and al product prices as indicated are exclusive of value-added of German value-added tax. Please note that DHL will chi handling charges separately for each country. For any qu please e-mail to our Customer Care Team, customercare responsible for any banking charges as may be incurred i In case of a return, customs duties. import sales taxes ar 4 Shipping charges Destination -- Carrier Germany ^OHL Express Germany -- OHL Standar Germany —UPS Express Germany -- UPS Standar Munich only ^Courier Austria —UPS Express Austria "UPS Standar Italy —OHL Express Italy ^UPS Standar France —OHL Express France -- UPS Standar Switzerland —OHL Express UK —OHL Express UK '—UPS Standar USA —OHL Express USA -UPS Express Japan —OHL Express Middle East —OHL Express Singapore —OHL Express Hong Kong —OHL Express China —OHL Express Korea —OHL Express Australia —OHL Express Netherlands —OHL Express Netherlands —UPS Standar European Union —OHL Express European Union (except Malta and UPS Standar EFTA_R1_01046375 EFTA02254466 Cyprus) Non-EU European countries Other Regions of Europe (AD, GG. IM, JE. LI. NO) Other destinations —DHL Express UPS Standar —DHL Express Courier: 15.00 EUR. only in the Munich municipal area and only if Ordered by 16:30 h CET. Mondays to Fridays (except pub Shipping charges will be incurred only once for deliveries § 8 Payment: default in payment: setoff; right of reten 1. Accepted methods of payment Please pay for your mytherksa.sorn order in South Korea CMPayPal =Visa Visa Debit taster Card Mafaster Card Debit BillUmerican Express To change your country of delivery, please click hpre All payments and credit notes will be handled in the cum also currencies). 2. Payment using a Gift Card 2.1 When making a purchase using a Gift Card. simply ei checkout. Click on 'add code' in the last step of the chec balance, please select the payment method with which yc Gift Card balance exceeds the order amount, you may usi amount remaining will be available until your credit balan disbursement of the remaining Gift Card balance is not p. 3. Payment using a promotion code 3.1 When making a purchase using a promotion code, sir field at checkout. Click on 'add code' in the last step of t promotion code balance. please select the payment meth remaining. 4 Set-off The customer is barred from a set-off if the counter claim decided upon. and is not undisputed or if a separate clair Contract EFTA_R1_01046376 EFTA02254467 5. Right of retention for commercial transactions In mercantile trade, the right to the retention of goods an be enforced, with the exception of undisputed. legally dot covered in the same sales contract. § 9 Retention of title The goods delivered remain property of rrivtherese coin til 10 Inquiries, complaints For any inquiries about your order or complaints. please email: costrernergarpArn_ythergasarn phone: •-4.9 8.9 1.27.89.5---10.0 fax:.-4-9 8-9 1-27-69-5---2-00 § 11 Warranty Claims based on defects in the delivered goods shall be g the exception that any claims for damages relating to def. below. § 12 Liability 1. We accept unlimited liability for damage caused by int breaches by ordinary negligence of any major obligations achievement of the contractual purpose at risk or whose performance of the contract and whose fulfilment custom. obligations). shall be limited to foreseeable damage Chafg for any breach by ordinary negligence of contractual oblig 2. Nothing in this shall prejudice our liability in the event guarantee as to quality. for claims based on the Product life, limb or health. This shall not entail a reversal of the 3. Any exclusion or limitation of the liability of nwtheresa its employees. members of staff, representatives and vice § 13 Governing law, severability 1. All legal disputes arising out of or in connection with a exclusively by Gorman law to the exclusion of the UN Sal 2. If any provision is invalid nothing in this shall prejudic hereof. EFTA_R1_01046377 EFTA02254468