EFTA02254906.pdf

To: From: Sent n 9:12:08 PM Subject: Re: mytheresa.com: confirmation of receipt us11388989 Did your order arrive!? Sent from my iPhone On Aug 7, 2018, at 10:54 AM, Kathy Ruemmler Will do! On Aug 7, 2018, at 10:51 AM, wrote: > wrote: He's so good Hope you enjoy the coat and the bag I chose UPS since it stated it should arrive faster! Please do confirm with me once received.. On Au 7, 2018, at 10:39 AM, Kathy Ruemmler wrote: It was part of a collaborative process. On Aug 7, 2018, at 10:33 AM, wrote: for sure! Really beautiful !! Thank you!!! So exciting! Begin forwarded message: On Aug 7, 2018, at 10:29 AM, Kathy Ruemmler wrote: From: "mythcresa.com" EFTA_R1_01047357 EFTA02254906 Date: August 7, 2018 at 10:20:12 AM EDT To: Subject: my theresa.com: confirmation of receipt us11388989 NEW ARRIVALS-DESIGNERS-CLOTHING-SHOES--BAI CONFIRMATION OF RECEIPT — YOUR ORDER u Dear Mr. Jeffrey Epstein, Thank you for placing your order with mytheresa.com. This email contains all details relating to your order. If you have an questions re ardin our order or require further as: an email at r visit our contact pagc Please refer to the order number below when making any inquiries. Best wishes, Your mytheresa.com team PERSONAL ORDER INFORMATION EFTA_R1_01047358 EFTA02254907 Order No. Date 2018-08-07 14:18: us 11388989 Payment Method Shipping Methoc card type: Amex Option Card number: UPS Express mytheresa.com pa Billing Address Jeffrey Epstein 9 East 71st Street 10021 New York US Shipping Addres Kathy Ruemmler US ITEMS ORDERED FENDI Fur-trimmed plaid wool coat Size: 40 P00332395-2 lx $ 4,208.31 duties, handling*:-$ 591.69 $ 4,800.00 FENDI Runaway Small leather shoulder bag Size: - EFTA_R1_01047359 EFTA02254908 P00337984-1 1x $ 1,744.70 duties, handling•:-$ 245.30 $ 1,990.00 excl. • Please note, customs duties and handling fees can only CUSTOMER CARE CONTACT INFORMP EMAIL US CHECK OUT WHAT'S NEW EFTA_R1_01047360 EFTA02254909 FOLLOW US ON: mytheresa.com GmbH Office Logistics Contact Einsteinring 9 Marsstrasse 6 a•c Phone +•• 85.60.9 Aschheim/Munich 85.55.1 Kirchheim•Hoimstetten Fax: +-4- Germany Germany Email: HypoVereinsbank Munchen • Acc. Number • BLZ: D Registered office: Munich/Germany - Commercial registry: Munich HRB 1-35-65 number: Managing Directors: Sebastian Dietzmann, Michael Kliger. Tracy M. Preston. T. This email was sent to: To ensure that our fashion alerts are directly sent to your inbox, please add info your contacts. GENERAL TERMS AND CONDITIONS OF BU: § 1 General mytheresa.com GmbH, Elnsteinring 9, 86.60.9 Aschheim/Miinchen, managlr Dietzmann, Michael Kliger, Tracy M. Preston, T. Dale Stapleton, phone: +-4 (hereinafter ' fnvtheresa.cords or "we'). operates an online address www mytherosa, cOM (the -Website-). All orders placed by you via the' deliveries and services are governed exclusively by the General Terms and Con< below, as applicable at the time the order is placed. We do not accept any diver conditions from the customer except where specifically agreed in writing. EFTA_R1_01047361 EFTA02254910 The European Commission provides a platform for the out-of-court resolution of which can be viewed under htto://ec.eurooa.eurodr. We are not willing to enter into dispute resolution proceedings before the consu § 2 Contracts 1 The languages available for contracts depend on the country of destination sc Destination Available languages Germany Gorman. English Austria Gorman. English Switzerland Gorman. English. Italian. French Italy Gorman. English. Italian Franco Gorman. English. French UK English USA English Japan English Middle East' English, Arabic Singapore English Hong Kong English China English. Chinese Korea English. Korean Australia English Netherlands Gorman, English Other EU Member States Gorman, English. French Non-EV European countries English Other destinations English • Middle East Bahrain. Qatar. Kuwait. Oman. Saudi-Arabia, tJAE 2. The presentation of products on our Website does not constitute any offer by purchase contract 3. By submitting the order form provided on our Website to us you are placing a purchase contract with us. You submit an offer by entering all required informal process and posting the order form to us by using the button 'complete purchas your offer you will be able to view the details input by you and correct any mists provided. 4 On receipt of your order wo will send you an e-mail confirming receipt of your details of your order (order confirmation). Please note that our order confirmatio declaration of acceptance of your contractual offer but serves for information pu 5. A purchase contract between you and mytheresa.com will become effective o accepted the offer by dispatching the goods ordered. If payment in advance was option. the goods will be dispatched only after the full amount has been creditec 6 mytheresa coat has the right to refuse any offer without stating a reason. esp legitimate grounds to suspect that the goods purchased via the Internet are inte EFTA_R1_01047362 EFTA02254911 commercial basis. § 3 Cancellation policy advisory Tho cancellation policy applies solely to consumers under § 13 of the Gorman C CANCELLATION POLICY You may repeal your contract of purchase within 14 days without having to The allocated cancellation tlmeframe is 14 days. effective the day that you party, who may not be the carrier/courier, took said commodities into their To administer your right to cancel your order, you have to inform us, myth Marsstrasse 6 a•c, 86661 Kirchhelm•Heimstetten, Germany, c_yittkintroar +.4.9 8.9 1-27-694-10.0, Fax: ••4.9 8.9 14749-6-204, by sending us an stating that you are repealing your contract of purchase (for example: by t mail, tax, or an email). You may use the cancellation template that is attacl mandatory to use this template. It will suffice to send us your notification of repeal within the given cancel order for the 14.day cancellation timeframe to be granted. CONSEQUENCES If you repeal your contract of purchase, we are obligated to refund all payr received from you, including shipping costs (excluding additional shipping choosing a different shipping option, other than the regular standard shipr offer) immediately and within 14 days at most, effective the day that we rei The payment method which was used to make the transaction will also be reimbursement, unless we have explicitly agreed to something else. You w fees for the reimbursement. We reserve the right to withhold the reimbursement until we have received until we have received your notification that you have returned the items, The items have to be sent back to us immediately and no later than fourtee which you have notified us of the cancellation of this contract. The extend' granted if the items are sent back within fourteen days. All return shipmen You are only required to compensate us for any loss in value if the loss in back to unnecessary handling, which goes beyond the admissible proofing item, its characteristics and functionality. REASONS TO TERMINATE THE CANCELLATION POLICY The cancellation policy is only in place if the product bought hasn't been c Personalisation of garments renders the cancellation policy inactive. End of advisory Cancellation template EFTA_R1_01047363 EFTA02254912 You can download the cancellation template nere. We will also send you a hard template as soon as the contract has been concluded. § 4 Voluntary returns right 1. In addition to your legal right of return, mvtheresa.com also offers the follow, return: All of the items featured on mvtheresa.com can be returnod to mytheresa.com The voluntary right of return only applies to non-faulty items that are in their on been worn. altered or washed: with all tags attached. 2. Return shipments 2.1. All return shipments will be at our expense, if the following provisions are c 2.2 All return shipments are made solely using the same service as the original using the way bill or return sticker that is enclosed in the original package. The and instructions for returning items will bo enclosed in your package 2 3 Please note that wo can only accept returns from the country which the ship shipment was sent to Austria, for instance. we can only accept a return from Au 2.4. In case of a return, we will refund the money onto your account/credit card. currency fluctuations will not be refunded. 2.5. Please send all returns to m thoresa com GmbH. Marsstrasse 6 a-c, 8555' Germany, 3. If you have questions regarding our returns policy. please contact a customer email: Phone Fax: • This voluntary right of return does not limit your legal rights nor does it limit yor mentioned cancellation policy. § 6 Prices; product presentation; availability; Gift Card; promotion code 1. The prices stated on our Website www (Whores° corn at the time of your ord 2. The goods offered at mytheresa.com are presented on the Website in the fern the actual products. Minor discrepancies between the presentation and the actu. as a defect in the goods ordered. 3. If you have ordered several items at the same time. the products may be deli• Sec. 266 BGB remains unaffected. Shipping charges will be incurred only once 4. Gift Card 4.1 The Gift Card can be used to purchase any article available on our website EFTA_R1_01047364 EFTA02254913 Gift Cards — prior to its expiration date. 4.2 Exchanges or reimbursements of your gift card are only applicable in accord withdrawal rights and conditions. 4.3 The Gift Card is only valid in countries that we ship to in the respective curl website. The Gift Card can only be used in the destination country. determined Card. 4.4 When purchasing the Gift Card you may choose between sending the Gift C regular mail. 4.5 mytheresa,com reserves the right to cancel or block the Gift Card, if deemei reasons, for example. in case of loss or misuse of the Gift Card. You will be trite mytheresa,com in the case of cancelling or blocking the Gift Card. 5. Promotion Code 5.1 Promotion codes have different time periods of validity and are applicable fo available on the website, except additional Gift Cards. To determine the validity the document which contains the promotion code. 5.2 Exchanges or reimbursements of promotion codes, which were part of a mar you may have received on behalf of mytherese com, are non-permissible. The di promotional codes is not permissible outside of the standard return timeframe sl conditions. 5.3 mvtheresa.com reserves the right to cancel or block the promotion code, if c legal reasons, for example, in case of loss or misuse of the promotion code. You. immediately by mvtheresa.com in the case of cancelling or blocking the promoti 5.4 Return policy for orders purchased using a promotion code: If you make use of legal right of return or our voluntary return policy. you will be amount of the returned items. If you are returning only one of the items from you promotion code will be adjusted accordingly, and only the amount relevant to th refunded. The promotion code loses its validity proportionate to the worth of the returning your complete order, the amount paid will be refunded in full, but the longer be applied to future purchases. Please note that promotion codes from se replaced or refunded § 6 Storage of contract data We store your order data. If you wish to print your order, you may do so by print "acknowledgment of receipt'. It will appear on your screen once you have submi clicking the "complete purchase" button and your credit card details have been In addition, you will receive an email order confirmation stating all details enter. cancellation template. which can be printed. § 7 Shipping S dispatch 1. Your package will be shipped with either DHL or UPS, depending on the final you may choose DHL Standard. DHL Express. UPS Express. or UPS Standard a method. M theresa.com is liable for any potential transport risks. EFTA_R1_01047365 EFTA02254914 2. The goods will be ready for dispatch on or after the day following your order. delivery will be made within 1 to 5 business days to the shipment address speci depending on the shipment method and place of delivery chosen. If payment in . payment option. the goods will be dispatched only after the full purchase price I. account. 3. Deliveries to non-EU destinations 3a) Deliveries to Switzerland Based on experience, deliveries to Switzerland take 1 to 3 business days. Pleas the insurance of the goods and all costs incurred for shipping documents. The p indicated include value-added tax as applicable in Switzerland as well as custor but are exclusive of German value-added tax. In case of a return, customs duties and handling fees can be refunded only as a 3b) Deliveries to Japan Based on experience, deliveries to Japan take 2 to 5 business days. Please be a insurance of the goods and all costs incurred for shipping documents. The prodt include value-added tax as applicable in Japan as well as customs and handling exclusive of German value-added tax. In case of a return. customs duties and handling fees can be refunded only as a 3c) Deliveries to the USA Based on experience. deliveries to the USA take 1 to 3 business days. Please b. insurance of the goods and all costs incurred for shipping documents. The prods include customs and handling charges. but ere exclusive of German value-adder In case of a return, customs duties and handling fees can be refunded only as a 3d) Deliveries to the Middle East (GCC including: Bahrain, Kuwait. Oman. Dater, U.A.E. Saudi Arabia) Based on experience, deliveries to the Middle East take 1.4 business days. Plea insurance costs of the merchandise as well as the costs for any accompanying c prices are shown inclusive of customs duties and handling fees. but exclusive ty In case of a return, customs duties and handling fees can be refunded only as a 3e) Deliveries to Hong Kong Based on experience. deliveries to Hong Kong take 2-4 business days. Please n. insurance costs of the merchandise as well as the costs for any accompanying c prices are shown inclusive of customs duties and handling fees. but exclusive o. In case of a return, customs duties and handling fees can be refunded only as a EFTA_R1_01047366 EFTA02254915 3f) Deliveries to Australia Based on experience, deliveries to Australia take 2-5 business days. Please note insurance costs of the merchandise as well as the costs for any accompanying c prices are shown inclusive of customs duties, handling fees, and goods and sen German sales tax. In case of a return, customs duties and handling fees can be refunded only as a 3g) Deliveries to Singapore Based on experience, deliveries to Singapore take 2-4 business days. Please no insurance costs of the merchandise as well as the costs for any accompanying c prices are shown inclusive of all taxes and handling fees but exclusive of Germa In case of a return, customs duties and handling fees can be refunded only as a 3h) Deliveries to mainland China Based on experience, deliveries to mainland China take 2 to 5 business days. P cover the insurance of the goods and all costs incurred for shipping documents. indicated include value-added tax as applicable in mainland China as well as cu charges, but are exclusive of German value-added tax. In case of a return, customs duties and handling fees can be refunded only as a 3i) Deliveries to other destinations Based on experience, deliveries to countries liable to customs duties take 2 to 5 be aware that we cover the insurance of the goods and all costs incurred for shi product prices as indicated are exclusive of value-added tax and customs duties of German value-added tax. Please note that DHL will charge all import sales to handling charges separately for each country. For any questions about taxes am please e-mail to our Customer Care Team' customerevetilmytheresa cam. Plea: responsible for any banking charges as may be incurred in foreign countries. In case of a return, customs duties. import sales taxes and DHL handling charge 4. Shipping charges Destination Germany Germany Germany Germany Munich only Austria Austria Italy Italy France France Switzerland UK —Carrier —DHL Express —DHL Standard —UPS Express —UPS Standard —*Courier —UPS Express —UPS Standard —DHL Express —UPS Standard —DHL Express —UPS Standard —DHL Express —DHL Express —Shipping cost —19.00 EUR —5.95 EUR —19.00 EUR —5.95 EUR —15.00 EUR —19.00 EUR —9.00 EUR —19.00 EUR —13.00 EUR —19.00 EUR —13.00 EUR —25.00 CHF —16.00 GBP EFTA_R1_01047367 EFTA02254916 — — UK UPS Standard 10.00 GBP USA —DHL Express —25.00 USD USA —UPS Express —25.00 USD Japan —DHL Express —2.400 JPY Middle East —DHL Express —20.00 EUR Singapore —DHL Express —25.00 SGD Hong Kong —DHL Express —200 HKD China —DHL Express —25.00 EUR Korea —DHL Express —20.00 EUR Australia —DHL Express —10.00 AUD Netherlands —DHL Express —19.00 EUR Netherlands —UPS Standard —13.00 EUR European Union —DHL Express —19.00 EUR European Union (except Malta and — — UPS Standard 13.00 EUR Cyprus) Non-EU European countries —DHL Express —34.00 EUR Other Regions of Europe (AD, GG. FM. _UPS Standard 19.00 EUR JE, LI, NO) Other destinations —DHL Express —20.00 EUR Courier: 15.00 EUR. only in the Munich municipal area and only if paid by credit card, sz ordered by 16:30 h CET. Mondays to Fridays (except public holidays). Shipping charges will bo incurred only once for deliveries in instalments. § 8 Payment; default in payment; setoff; right of retention 1. Accepted methods of payment Please pay for your rnythoroso.mo order in South Korea by: Pay Pal ElleMv i s a =Visa Debit =Master Card =aster Card Debit WIA M merican Express To change your country of delivery, please click hero. All payments and credit notes will be handled in the currency chosen for the pui also currencies). 2. Payment using a Gift Card 2.1 When making a purchase using a Gift Card. simply enter the Gift Card code checkout. Click on "add code' in the last step of the checkout. If the order amok. balance. please select the payment method with which you wish to cover the rei Gift Card balance exceeds the order amount. you may use the same code for yo' amount remaining will be available until your credit balance has been used up c disbursement of the remaining Gift Card balance is not possible. EFTA_R1_01047368 EFTA02254917 3. Payment using a promotion code 3.1 When making a purchase using a promotion code, simply enter the promotic field at checkout. Click on "add code' in the last step of the checkout. If the ord promotion code balance, please select the payment method with which you wish remaining. 4. Set-off The customer is barred from a set-off if the counter claim has no legal backing. decided upon, and is not undisputed or if a separate claim for damages is cover contract. 5. Right of retention for commercial transactions In mercantile trade, the right to the retention of goods and a service disclaimer be enforced, with the exception of undisputed, legally determined counter claim covered in the same sales contract. § 9 Retention of title The goods delivered remain property of nwtheretla corn until full payment has br § 10 Inquiries, complaints For any inquiries about your order or complaints, please contact our Customer C email: phone fax: •, § 11 Warranty Claims based on defects in the delivered goods shall be governed by the applici the exception that any claims for damages relating to defects shall be subject ei below. § 12 Liability 1. We accept unlimited liability for damage caused by intent or gross negligent' breaches by ordinary negligence of any major obligations or secondary obligatio achievement of the contractual purpose at risk or whose fulfilment is essential ti performance of the contract and whose fulfilment customer could reasonably rel obligation'), shall be limited to foreseeable damage characteristic for the contra for any breach by ordinary negligence of contractual obligations which are not e 2. Nothing in this shall prejudice our liability in the event of fraudulent concealn guarantee as to quality. for claims based on the Product Liability Act. and for eh life. limb or health. This shall not entail a reversal of the burden of proof to cust 3. Any exclusion or limitation of the liability of mvtheresa.com shall extend also its employees. members of staff. representatives and vicarious agents. EFTA_R1_01047369 EFTA02254918 § 11 Governing law, severability 1. All legal disputes arising out of or in connection with a purchase contract she exclusively by German law to the exclusion of the UN Sales Convention. 2. If any provision is invalid, nothing in this shall prejudice the validity of the re hereof. EFTA_R1_01047370 EFTA02254919