EFTA02294226.pdf

To: Fran: "Tropical Hotel" To: "'Lesley Groff" Subject: RE: Reservation Application for Sent: Wednesday, November 5, 2014 5:53:41 PM Dear Lesley, Well noted ! Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel : Fax : / Fax De : Lesley Groff [mailto Envoye : mercredi 5 novembre 2014 13:52 A : Tropical Hotel Objet : Re: Reservation Application for Oh great! they would like twin beds please! :) On Nov 5, 2014, at 12:33 PM, Tropical Hotel wrote: Dear Lesley, No problem the room is single or double occupancy at the same rate. Just let us know the names when you will have it and if they want twin beds or a double one. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : Fax : From USA Tel : / Fax De : Lesley Groff [wilt° voye : mercredi 5 novembre 2014 13:27 A : Tropical Hotel EFTA_R1_01135559 EFTA02294226 Objet : Re: Reservation Application for Tanis, do you happen to have a double room still available for our dates.? is now saying they want a double room instead of a single room... On Nov 5, 2014, at 10:52 AM, Tropical Hotel < wrote: Dear Lesley, Yes that is correct so our partner could welcome them at the airport. Best regards, Tania Reservation TROPICAL HOTEL www.tropicaIhotel-stbarth.com From Europe Tel Fax: From USA Tel : / Fax De : Lesley Groff Envoy₹ : mercredi 5 novembre 2014 11:45 A : Tropical Hotel Objet : Re: Reservation Application for Super..thank you so much...and as soon as the girls know of their arrival information we will pass on to you. On Nov 5, 2014, at 10:43 AM, Tropical Hotel "'rote: Dear Lesley, Their reservation number is Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com but just their name and a passport will be fine. EFTA_R1_01135560 EFTA02294227 From Europe Tel : Fax From USA Tel : / Fax De : Lesley Groff [ Envoyd : mercredi 5 novembre 2014 11:34 A : Tropical Hotel Objet : Re: Reservation Application for tremendous! The girls will take care of the 5% and extras on their own at time of check out.... Do we have reservation numbers or do they only need to give name and show ID? Thank you for all your help. Lesley On Nov 5, 2014, at 10:30 AM, Tropical Hotel AIIIIIIMIga> wrote: Dear Lesley, Thank you for your email; if you are talking about and reservation, yes it is all set. Please note that the daily local tax (5%) will be due upon check out as any extras. Are the guests taking care of these? Do not hesitate if you have further question. Best regards, Tania On Aug 27, 2014, at 10:44 AM, Tropical Hotel ala- wrote: Dear Lesley, We have well received your reservation form and inform you that we have char ed this day the amount of 4200€ on the credit card provided as prepayment for and stay amongst us. So, we have the pleasure to confirm their reservation as following: EFTA_R1_01135561 EFTA02294228 - A superior double room from at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbart h. corn From Europe Tel : From USA Tel : De : Lesley Groff Envoye : mercredi 5 novembre 2014 11:11 A : Tropical Hotel Objet : Re: Reservation Application for Fax : / Fax Thank you...I am scanning and will email now... On another note, Did you charge our card for the other room as of yet? Please let me know as we have changed some cards since I sent that first reservation form over...I just want to make sure the room is paid for and all is well with the reservation. Thanks! On Nov 5, 2014, at 10:05 AM, Tropical Hotel <M > wrote: Dear Lesley, EFTA_R1_01135562 EFTA02294229 Good morning to you ! The total amount to be paid is 380€ x10 = 3800€. Awaiting your response and reservation form to proceed and confirm the reservation. Do not hesitate if you have further question. Best regards, Tania Reservation TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : Fax : From USA Tel : / Fax De : Lesley Groff Envoye : mercredi 5 novembre 2014 10:28 A : Tropical Hotel Objet : Re: Reservation Application for Morning! Can you tell me what I amount I should put in the "Total Amount" on this reservation form? Thanks, Lesley On Nov 3, 2014, at 12:26 PM, Tropical Hotel ca wrote: Dear Lesley, We are leased to confirm you availability of one single room from as following : - Garden room at 380 € per night (terrace overviewing the tropical garden, WIFI access in the common areas, small flat TV screen and refrigerator), continental breakfast included Please note that the daily local tax (5%) is not included in our rates. We inform you that we are kindly requesting full prepayment to confirm. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. EFTA_R1_01135563 EFTA02294230 We stay at your disposal for any further information you may need. Looking forward to hearing from you. Best regards, Tania Réservation TROPICAL HOTEL www.tropicalhotel-stbarth.COM From Europe Tel : From USA Tel : / Fax : / Fax De : Lesley Groff Envoyé : lundi 3 no[verr re À : Tropical Hotel Objet : Re: Reservation Application forte Understood... What is your smallest room available for one person and the price please? On Nov 3, 2014, at 12:17 PM, Tropical Hotel < > wrote: Dear Lesley, Unfortunately, this is not a possible alternative. Best regards, Tania Réservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel : Fax : / Fax De : Lesley Groff Envoyé : lundi 3 novera re EFTA_R1_01135564 EFTA02294231 A : Tropical Hotel Objet : Re: Reservation Application for I scc...ok...would it be possible for the girls to bring their own air mattress with them and place in the room? On Nov 3, 2014, at 11:43 AM, Tropical Hotel O> wrote: Dear Lesley, Yes, that is right but no more beds available for this period to do a triple room. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel Fax : From USA Tel : / Fax De : Lesley Groff Envoyd : lundi 3 novembre 2014 12:33 A : Tropical Hotel Objet : Re: Reservation Application for Last year were in a Triple Room...see below confirm...did something change? Dear Thank ou for our email es we have a triple room available from as following : - Superior triple room at 470E per night, (private terrace, free WIFI access in the room, large flat TV screen and a refrigerator), continental breakfast included. Please note that the daily local tax (5%) is not included in our rates. In order to confirm your reservation, we kindly request the total amount of the stay. Please find attached our reservation form to return to us as confirmation and on the other hand our cancellation policy form. EFTA_R1_01135565 EFTA02294232 We stay at your disposal for any further information you may need. Look forward to hearing from you. Best regards, Tania p/o On Nov 3, 2014, at 11:28 AM, Tropical Hotel al.la wrote: Dear Lesley, Unfortunately all our rooms are same size so no possibility that way. Well noted for their arrival, we will get back to you a date closer to have the infos. Once again, we stay at your disposal for any further question/request. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.corn From Europe Tel From USA Tel: De : Lesley Groff Envoye : lundi 3 novembre 2014 12:25 A : Tropical Hotel Objet : Re: Reservation Application for Fax : / Fax Thank you for your reply! Is it possible to get a larger room that would accommodate 3 people? Even a king size bed plus a twin bed in one room would be fine...Please let me know...Re the transfers, as soon as they have their flight information we will pass along. It is possible they arc taking a private plane or a helicopter over from St. Thomas...not sure yct. On Nov 3, 2014, at 11:15 AM, Tropical Hotel st :- wrote: EFTA_R1_01135566 EFTA02294233 Dear Lesley, Thank you for your email ; unfortunately, our room are double occupancy only. Please let us know if your friend want another room as soon as possible as the availabilities are getting very limited. On the other hand, your arrival details will be needed to insure your transfer to the TROPICAL Hotel by our partner. We stay at your disposal for any question you may have. Best regards, Tania Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel: De : Lesley Groff [ Envoye : lundi 3 novembre 2014 12:00 A : Tropical Hotel Objet : Re: Reservation Application for Fax : / Fax Hello ...we would like to add one more guest to this reservation... May we please add an extra bed in the room as well? Please let me know. thank you, Lesley On Sep 3, 2014, at 12:35 PM, Tropical Hotel < wrote: EFTA_R1_01135567 EFTA02294234 Dear Lesley, Please find attached the rental car voucher and the form to fill out with the amount to be paid upon departure. We will need the arrival details (company and flight number or name and time of the ferry) in order to organize the transfers. Looking forward to hearing from you, Best regards, Louise Administration TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel : From USA Tel: De : Tropical Hotel fnvoye : mardi 2 septembre 2014 12:44 A : 'Lesley Groff Objet : RE: Reservation Application for Fax : / Fax I Dear Lesley, We will contact our rental car partner to request a Hyundai car for and .from And we will send you as soon as received their form to fill in with their reservations conditions. We stay at your disposal for any further information you may need. Looking forward to hearing from you, Best regards, Louise EFTA_R1_01135568 EFTA02294235 Administration TROPICAL HOTEL www.tro icalhotel-stbarth.com From Europe Tel : Fax : From USA Tel : / Fax De : Lesley Groff !nvoye : mardi 2 septembre 2014 12:12 A : Tropical Hotel Objet : Re: Reservation Application for Hello Again! and would like to rent a car for their entire stay...The Hyundai will be perfect. Please advise what you need them to do in order to proceed with the rental. Thank you, Lesley On Aug 27, 2014, at 10:44 AM, Tropical Hotel <I. > wrote: Dear Lesley, We have well received your reservation form and inform you that we have charged this day the 00€ on the credit card provided as prepayment for and stay amongst us. So, we have the pleasure to confirm their reservation as following: - A superior double room from at 420 € per night, inclusive continental breakfast. Please advise us if they wish to have a twin bed configuration. For your information, Check IN is from 3:00PM till 8:00PM and that Tropical Hotel's front desk closes at 9:00PM. Furthermore, please advise us if ever you will need help with a rental car booking. You will find attached our partner's fleet and rates (gas and insurance not included). Otherwise, private taxis will be available upon arrival at the harbor or airport. We remain at your disposal for any further information which would be necessary for you. Looking forward to welcoming you. Best regards, Tania EFTA_R1_01135569 EFTA02294236 Reservation TROPICAL HOTEL www.tropicalhotel-stbarth.com From Europe Tel From USA Tel : Message d'ori ine De : Lesley Groff Envoye : mercredi 27 ao0t 2014 10:00 A : Tropical Hotel Objet : Re: Reservation Application for Fax : / Fax Hello Tania...l gave you the wrong expiration date for the Visa card...please try the below: Visa Card: Code: Expiration: Please let me know if this works! thanks, Lesley On Aug 26, 2014, at 4:18 PM, Tropical Hotel ‹ > wrote: > Dear Lesley, > Thank you for getting back to us and we are awaiting your email. > Best regards, > Tania > Reservation > TROPICAL HOTEL > www.tropicalhotel-stbarth.com > From Europe Tel Fax : > From USA Tel : / Fax Message d'origine > De : Lesley Groff C] Envoye : mardi 26 aca > 201416:12 A : Tropical Hotel Objet : Re: Reservation Application for Importance : Haute > Thank you for your email...we will call the bank and get back with > you! thank you very much, Lesley EFTA_R1_01135570 EFTA02294237 > On Aug 26, 2014, at 3:13 PM, Tropical Hotel e > wrote: » Dear Lesley, » Thank you for your email; we have tried to debit the amount of 4200€ from the credit card number given. » Unfortunately, the transaction was denied. » It is often for amount like this one that happens, we advise you to contact your bank in order to let them know. » We are awaiting your green light in order to proceed again. » We stay at your disposal for any question you may have. » Best regards, » Tania » Reservation » TROPICAL HOTEL » www.tropicalhotel-stbarth.com » From Europe Tel: » From USA Tel : » Message d'ori ine » De : Lesley Groff I Envoye : mardi 26 » aait » 2014 15:06A: •Reservation » Application fo » Please acce t below reservation for » and confirm back to me. Thank you, Lesley >» >» >» / Fax : /Fax <TROPICAL-WELCOME US 2013-2014.pdf> <AUTO CB WELCOME pdf><VOUCHER .pdf> EFTA_R1_01135571 EFTA02294238 <RESERVATION FORM US.pdf><DEPOSIT & POLITIQUE D'ANNULATION.pdf> EFTA_R1_01135572 EFTA02294239