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You must keep your contact information current (see Common Questions number 8), If an agency is unable to contact you due to outdated contact information, you will be removed from the notification program. 2. What if I forget my PIN? Each VNS notification will re-state your VIN & PIN. If you do not have this correspondence, please contact the agency (FBI/USPIS/U.S. Attorney’s Office) involved with your case. 3. What if I am not at home or my phone is busy when VNS calls? In this instance, the Call Center wilt continue calling you every 30 minutes. If the call is answered, but is not confirmed with your PIN number, VNS will continue to call every two (2) hours. PS _ Victim Notification System : . RY 4. How do I access the VNS Internet site? A. Enter http://www.Notify USDOI.Gov in your Web browser. B. Ifyou are a new user, click “First time users click here”. (1) Enter your VIN. (2) Enter your PIN. (3) Complete the remaining information as requested on the Web site to include creating a new VNS Login ID. Your VNS Login ID must be used in conjunction with your VIN during any subsequent access of the VNS Web site.