EFTA02516405.pdf

From: jeffrey E. <jeevacation@gmail.com> Sent: Tuesday, December 16, 2014 6:54 PM To: Heil, James Subject: Re: i can't thank you enough. I realize that t=e vi presents unusual issues for CBP , and having you coordinate the corre=t procedures is extremely kind and helpful. have a nice holida= On Tue= Dec 16, 2014 at 2:50 PM, Heil, Jame wrote: Good afternoon sir. =AO I hope all is well! I spoke with the Passeng=r Service Manager (PSM) in West Palm and he was very helpful. = shared your tail number with him and he said he is familiar with you and =equested that I provide you with his cell number to allow you to contact him directly with any issues that may arise regard=ng West Palm. His name is Supervisor Gerry Martinez and he is the su=ervisor assigned specifically to deal with issues of this type. =AO Here is his cell numb I also forwarded him some information that he can hopefully share with his airpor= officers to avoid these types of issues in the future. As far as Bedford, I pas=ed on the information through the Passenger Service Manager at Logan and h= responded to me that he has passed it on to the Bedford Airport. Ho=efully that will be the end of the problem at those two airports but please feel free to contact me anytime that I ca= be of help. As far as Teterboro, I h=ven't yet made contact with their Passenger Service Manager but I =m still working on it. Hopefully I can get that done soon as well!=C2 I will update you as soo= as I have any information regarding Teterboro. Respectfully;<=u> James Heil<=u> Supervisory CBPO EFTA_R1_01651369 EFTA02516405 St. Thomas, VI=u> From: Heil, =ames Sent: Sunday, December 14, 2014 5:11 AM To: '=eevacation@gmail.com <mailto:jeevacation@gmail.com> ' Subject: Re: You're welcome. I wil= do whatever I can to help. I will be in touch after I make some calls. From: jeffrey =. (mailto:jeevacation@gmail.com <mailto:jeevacation@gmail.com> Sent: Sunday, December 14, 2014 04:59 AM To: Heil, James Subject: thanks for you help. I sincerely apprec=ate it. . My airports in the states are few. west =alm, teterboro nj, and bedford .logan . We have been tol= to file eApis many times. passenger in west palm , had b2 visa , entry pe=mission shortened. passenger in logan was held until her Advanced paro=e was stamped again for entry, . my tail numbers are 212 JE , =nd 908 JE. It would be a great help to have a written document that =ays out the rules. thanks in advance please no=e The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of JEE Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this 2 EFTA_R1_01651370 EFTA02516406 communication in error, please notify us immediately by return e-mail or by e-mail to jeevacation@gmail.com <mailto:jeevacation@gmail.com> , and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved please note=br> The information contained in this communication is confidential= may be attorney-client privileged, may constitute inside information, =nd is intended only for the use of the addressee. It is the property of=br>JEE Unauthorized use, disclosure or copying of this communication=or any part thereof is strictly prohibited and may be unlawful. If you =ave received this communication in error, please notify us immediately =‘,/ return e-mail or by e-mail to jeevacation@gmail.com <mailto:jeevacation@gmail.com= target=> , and destroy this communic=tion and all copies thereof, including all attachments. copyright -all =ights reserved 3 EFTA_R1_01651371 EFTA02516407