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VICTIM NOTIFICATION SYSTEM (VNS) VNS is a free service that provides victims of Federal crime with information and notification regarding the status of the case and the offender's custody status, to include dates of court hearings, sentencing, parole and release. Information is provided in English or Spanish. To access this system, your Victim Specialist will provide you with a Victim Identification Number (VIN) and a Personal Identification Number (PIN). If you have chosen to participate in VNS, but have not received these numbers, please contact the Victim Specialist at your local FBI field office. You will receive letters, as updates to your case are available. You may also call the VNS Call Center at 1-866-365-4968 or access VNS on-line at http://www. Notify.USDOJ.gov for current case, court or custody information. You will be prompted to provide both your VIN and PIN when contacting the VNS Call Center. The Call Center and VNS is available onthe internet during the following hours (Eastern Standard Time): 6:00 a.m. - 3:00 a.m. 6:00 a.m. - 42:00 a.m. 8:00 a.m. - 42:00 a.m. Monday - Friday Saturday Sunday Department of Justice Federal Bureau of Investigation LIMITED CONFIDENTIALITY STATEMENT As your Victim Specialist, | certainly am here to assist you as you go through the criminal justice process. However, you should know that | work as part of a team with the FBI Agent and personnel from the United States Attorney's Office. Discussions that you have with me may not be considered completely confidential. As part of the team, there are times when | may need to share information you provide with the other team members. This is especially important if you share information regarding your safety, a medical emergency, when the information relates to child abuse and/or when the nondisclosure of the information could interfere with the investigation or prosecution of the case. If you have any questions about limited confidentiality, you may contact me for clarification. Remember, your interests are important to us. Many victims have questions and we are here to help provide you with answers and practical assistance. a E : “neon " IMPORTANT CONTACT NUMBERS FBI Victim Specialist: Name Phone FBI Special Agent: Name Phone INFORMATION CARD Victim Identification Number (VIN) Personal Identification Number (PIN} Investigation/Court Case Number HOUSE_OVERSIGHT_021558