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includes interacting with requester and agency customers, and providing assistance, from answering basic questions about FOIA to facilitating communication between disputing parties to convening multiple agencies working on the same or similar requests. 2012 May 24 OGIS opens its 1,000th case August 2-3 OGIS staff presents at the American Society of Access Professionals Summer School training September 11 The Inspector General at the National Archives and Records Administration releases a report on OGIS as part of its routine examination of NARA offices October 1 Online FOIA request portal, FO/Aonline, goes live at six agencies, including NARA December 4-5 OGIS staff presents at the American Society of Access Professionals Annual Symposium HOUSE_OVERSIGHT_025864