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the steps required to administer mediation itself, and the Office’s success in mediation services can be more uniformly evaluated in that regard. The challenge of evaluating success of mediation services is not unique to OGIS or to the government—other ombudsmen struggle with the same issue. The Government Accountability Office (GAO), which conducted an audit of OGIS in FY 2013, recommended that OGIS establish performance measures and goals for its mediation services that define the Office’s success in handling mediation cases. One challenge OGIS faces is measuring its success. (NARA Identifier 6600378) i el, eae eee OE The GAO recommendation, coupled with OGIS’s experience providing mediation services, will inform OGIS’s FY 2014 creation of performance measures and goals for the work OGIS does. That multifaceted work 2012 March 12 Archivist of the United States David Ferriero joins Director Nisbet in welcoming guests to the National Archives to view the original Freedom of Information Act in observation of Sunshine Week March 13 Director Nisbet testifies before the Senate Judiciary Committee on “The Freedom of Information Act: Safeguarding Critical Infrastructure and the Public’s Right to Know” March 21 Director Nisbet testifies before the House Oversight and Government Reform’s Technology, Information Policy, Intergovernmental Relations and Procurement Reform Subcommittee hearing on “The Freedom of Information Act and Information Technology” March 21-23 OGIS staff presents at the American Society of Access Professionals National Training Conference HOUSE_OVERSIGHT_025863