EFTA00117591.pdf

From: Justin Houston < To:' Subject: Date: Importance: Attachments: Inline-Images: < [EXTERNAL] RE: MCC Tue, 28 Sep 2021 13:27:10 +0000 Normal Print_Service_Request 1 1 .pdf; Print_Service_Request0.pdf; Print_Service_Requestl.pdf; Print_Service_Request2.pdf; Print_Service_Request3.pdf; Print_Service_Request4.pdf; Print_Service_Request5.pdf; Print_Service_Request6.pdf; Print_Service_Request7.pdf; Print_Service_Request8.pdf; Print_Service_Request9.pdf; Print_Service_Request10.pdf image001.jpg; image002.jpg; image004.jpg; image006.jpg; convergintfederallogorev1_189e4fc5-8f29-4ea7-9d0d-c27372e281b4.png Attached are the service tickets from 2019 for MCC New York. Justin Houston Program Manager FBOP Contracts convergint federal Convergint Federal I SigNet Technologies 12300 Kiln Ct Suite E, Beltsville, MD 20705 This e-mail and any attachments to it are intended only for the identified recipients. It may contain proprietary or otherwise legally protected information of SigNet Technologies, Inc d.b.a. Convergint Federal. My unauthorized use or disclosure of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and delete or otherwise destroy the e-mail and all attachments immediately. From: Sent: Friday, September 24, 2021 8:46 AM To: Justin Houston Subject: RE: MCC CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Morning Justin, Any update on when you will be able to provide us with the below request for all work orders, communications and documentations between SIGNET and the MCC for 20197 Thank you, SPecial Agent U.S. Department of Justice • Office of the Inspector General • New York Field Office One Battery Park Plaza, 29th Floor, New York, NY 10004 EFTA00117591 Cell: From: Sent: Thursday, September 16, 2021 11:22 AM To: Justin Houston Subject: RE: MCC Hey Justin, Thank you for taking the time to talk with me this morning. Can you please forward me the email address you have for Jeff McKenzie? Also, as per our conversation, the OIG is requesting all work orders, communications and documentation between SIGNET and the MCC for the year 2019. Please give me a call if you have any questions. Thank you, Special Agent U.S. Department of Justice • Office of the Inspector General • New York Field Office One Battery Park Plaza, 29th Floor, New York, NY 10004 Cell: From: Justin Houston Sent: Tuesday, August 31, 2021 11:51 AM To: Subject: RE: MCC Good Morning, I apologize for the delay in response, but I had signed a non-disclosure agreement with the FBI and had to get them to clear me to respond. When I went to Quantico we found that the system had lost two drives. One drive had failed a couple weeks before the second drive (I don't remember the exact date). The second drive failed on August 8th, which caused the raid array to fail. The recorders are designed to allow one drive to fail, after two drives fail you lose recording. Both Jeff McKenzie and Jeff Cranor worked on this case with the Comm Tech onsite. I have listed the FBI contact information along with both Jeff McKenzie and Jeff Cranor. FBI Agent I worked with was Jeff McKenzie cell number is: 571-294-1016 Jeff Cranor cell number is: 913-300-1752 Justin Houston I Program Manager FBOP Contracts Convergint Federal I SigNet Technologies 12300 Kiln Ct Suite E, Beltsville, MD 20705 I don't have his number. This e-mail and any attachments to it are intended only for the identified recipients. It may contain proprietary or otherwise legally protected information of SigNet Technologies. Inc. Any unauthorized use or disclosure of this communication is strictly prohibited. If you have received this communication in error, please notify the sender and delete or otherwise destroy the e-mail and all attachments immediately. From: Sent: Thursday, August 26, 2021 8:49 AM EFTA00117592 To: Justin Houston Subject: MCC CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe. Good Morning Jeff, Thank you for taking the time to talk to me this morning. During our conversation, you stated that you were brought out to Quantico by the FBI to analyze the drives taken from the MCC in August 2019. We would appreciate it if you can provide us with a written summary/report of your findings after your examination of the drives (i.e., when the drives failed, how it failed, what actions were taken to fix the drives, if any data was recovered, etc.) Also, please provide me with a copy of any email communications you or your office had with the FBI regarding this matter. Please forward me the contact information for Jeff McKenzie and any internal logs detailing McKenzie's communication with any MCC employees between August 1, 2019 and August 20, 2019. I appreciate your help with this matter. Thank you. Special Aga= U.S. Department of Jmetice • Office of the Inspector General • New York Field Office One Battery Park Plaza, 29th Floor, New York, NY 10004 Cell: EFTA00117593