EFTA00142491.pdf

From: " To: EFTA00142491 Subject Re: NICEVision Administrator Error Date: Tue, 13 Aug 2019 14:53:43 +0000 Importance: Normal Inline-Images: IMAGE.BMP; 05c0360d-Ob19-4866-bd0b-3d5092ef56bb EFTA00142492 yup, thats what we are installing Federal Correctional Institution Danbury 33 1/2 Pembroke Road Danbury, CT 06811 E-mail: >>> 8/13/2019 10:20 AM >>> The Pelco Video Expert is also approved for use by the BoP. a m FDC SEATAC 'This message is intended for official use and may contain SENSITIVE information. If this message contains SENSITIVE information, it should be properly delivered, labeled, stored, and disposed of according to policy' > » MMM Kool Aid Earnest L Pittman JR FCI Otisville Two Mile Drive Otisville, NY 10963 OFFICE: FAX: CELL: Never ask what someone does for a living; always ask what their chosen profession is. There's a difference. Think about that 8/12/2019 10:52 AM > » >> > and may contain SENSITIVE information. It should be properly delivered, labeled, stored and disposed of in accordance with policy. 8/12/2019 1:48 PM >> > Just to add a different point of view on this. There are currently 2 systems approved for BOP use (more specifically for new purchasing). NICE and Avigilon. We got a lot of Avigilon products FITARA approved and added to the approved hardware list a few months ago. As I see it, the main issue is the contract with SIGNET. We have a BOP-wide maintenance contract with them for our DVR/NVR systems. Currently, that contract is set up for NICE, Pelco and Vicon. With only 1 manufacturer on both the approved hardware list and maintenance contract, we're in a bit of a pickle. I do not know when the contract is up for renewal. I can see Avigilon being added to the contract, and Pelco and Vicon remaining with only legacy support. EFTA00142493 On one hand, it seems the BOP is trying to relatively standardize camera systems nationwide. Along with radios and telephones, cameras are probably the most used system we have that has actual user interface; specifically for transferring staff. Having the same system across the board will benefit a lot of people. Also, having a standardized system also helps with staff assist visits. A tech from Yazoo would know how to work on a system in Marianna. Another consideration is the BOP Command Center and Backup Command Center are both NICE-centric platforms from what I understand. On the other hand, yes, someone in Central Office seems to have gotten the agency to jump head first in to the SIGNET/NICE pool. The main reason that 1 can think of as to why is the migration to IPv6. NICE was one of the first Vicon and Pelco were way behind. I am not saying any of this to bolster NICE. I have my reasons for pushing to get Avigilon approved as I feel it is a far superior system. But with seemingly 75-80% or more of the BOP already on NICE, it does make sense to go ahead and standardize across the board if possible. Personally, I would love to roll out a bunch of Avigilon systems. Like all of you, I have my personal takes on the equipment that I like to work on. I would love to standardize all of the systems we have from coast to coast. That would cut down on training expenses, spare parts packages, improve responses to emergencies and staff assist visits, etc. Unfortunately, there is too much bureaucracy with our purchasing guidelines and required approvals for purchases such as these. I have probably heard as many positive reviews as negative reviews from BOP techs regarding NICE. Personally I went to NICE training a few years ago to check it out and was entirely unimpressed. I am sure that there have been changes to the system since then that would alleviate many of my negative thoughts on the system. I'm certainly not championing or trashing NICE. I just wanted to lay out some other trains of thought as to why things might be going the way they are right now. There are many camera systems out there so very out of date that they are practically useless. It would seem money is finally being made available to rectify that situation. This was just my $.02. I'm not trying to get anyone to drink the Kool Aid. Take it for what it's worth. >» 8/12/2019 1:09 PM > » Yes, and no. To each their own but I do agree with, "if ain't broke, why fix or replace it?" And If I do need to replace it, how about taking some input from the individual(s) who actually install and maintain the equipment. They just might know a little bit and surprise the people behind Fitara with what they know; the more options the better. Each Institution knows what works for them. ›› 8/12/2019 9:52 AM > » I don't know, but when everyone says the same things about something, can everybody be wrong?? FDC Miami 33 NE 4th Street Miami FL 33132 >» 8/12/2019 9:44 AM > » Here in Victorville FCI 1 we have had Nice since 2006 and it has been amazing. We got an update in 2014 and it has been a really solid system. In 2017 they replaced a Viconet system at the FCI 2 that was in really bad shape. Since their upgrade they have been really happy. I did not have any of these problems you guys are experiencing now. I'm guessing it has to do with the Windows upgrade. Once these issues are ironed out I'm sure you guys will love your new Nice system like we do here in Victorville. It has been the best Camera system I have ever worked with. Just give it a chance! Federal Bureau of Prisons EFTA00142494 FCC Victorville, CA 92301 Office: Fax: Email: »> 8/12/2019 4:11 AM >> > I am still waiting to hear someone say how awesome is nice vision. After all, there has to be a good reason why this is the way to go for the BOP FEDERAL DETENTION CENTER 33 NE 4TH STREET MIAMI, FL 33132 »> 8/12/2019 6:50 AM >>> pelco is the way to go Inmate Worker Supervisor F.C.I. Danbury 33 3/4 Pembroke Road Route 37 Danbury, Ct. 06811-3099 >>> 8/9/2019 6:53 AM > » Nothing to contribute here. Just an observation that this is the new system they are pushing down to us? FEDERAL DETENTION CENTER 33 NE 4TH STREET MIAMI. FL 33132 >> > Hello, 8/8/2019 12:13 PM >> > Looking for some help or advice from anyone using NICEVision. I just tried logging into Administrator to unlock an account and I get a pop up that states "Database Error." I click "ok," and it closes the application. I'm ettin the error on the AMS as well as a BOPNet computer that is running the NICEVision software. I reached out to but he is out of the office and I haven't heard back from anyone at the tech support number he left. If anyone has any ideas or has experienced this error, appreciate any advice or guidance to fix it. EFTA00142495 Thanks in advance. FCI Otisville Two Mile Dr. Otisville NY 10963 EFTA00142496