EFTA00266985.pdf
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coked Bag 7834 Canberra BC, ACT 2610
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Your reference:
Telephone:
Call charges may apply.
Office Hours: Monday to Friday 8.30am - 4.30pm
1,l1l111lill'l11111will 111ill,
Miss Jacqueline Car
21 September 2020
Dear Miss Pearce
Australian Governmen
Services Australia
centrelink
I refer to our conversation on 11 September 2020 about reviewing the access restrictions on your
Centrelink record.
—: We have decided to continue the access restrictions on your Centrelink record. •
Your new arrangements for dealing with us will be via our Restricted Access phone line,
You must not give this phone number to any other person. Please quote your customer reference number
each time you call.
lia
r circumstances change you need to tell us within 14 days of the change by calling us on
For a full list of changes that you need to tell us about, go to servicesaustralia.gov.au/notify changes.
This is a notice given under section 196 of the Social Security (Administration) Act 1999.
More information
For more information, please go to servicesaustralia.gov.au or call
Yours sincerely
Manager
Manager
Services Australia
on
EFTA00266985
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OPTUS
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Dear Jacqueline
CO' iPt.Alla RF.FERF.I4C.E PII IMBER: CON 1339-34i9S:32
Thanks for the the nce to talk about your Optus mobile service with account number
I refer to your recent communication with Optus, wherein ou advised that you had been the
c m o rau u ent active y.. ou ave a ise
at you contacted plus approx. 2-3
—months ago to matte"apa'Slarent arrangement and spoke with a staff member you feel was
not actually an Optus representative and this time you state the following Issues:
- received blocked and altered text messages and there Is evidence of phone calls that the
consumer states she never made.
r
- noticed excess usage on
d saw her bills jump dramatically after this time.
Iti nave another mobile
(0ptus) and that some photos from August were
accidentally deleted.
-Please note the mobile number you have provided offs
not an Optus number
and is not listed on Optus systems.,,
•
To enable Optus to investigate this matter, it would be appreciated if you would provide a
Statutory Declaration which sets out the details of your dispute. To assist you, we have
enclosed a Statutory Declaration for you to complete and return.
It is important that the Statutory Declaration contains as much detail as possible, including:
-Your personal details; Name, DOB, residential address, occupation, employer and your
daytime contact phone number/s
-Full explanation of what (including account reference / number) you are disputing and the
reason you are disputing ownership of this account
-Confirmation as to whether you currently or previously have held an Optus service - and the
relevant service or account details.
Confirmation as to whether or not any other person is / was authorised to act on your
behalf
-Any other relevant information that may assist Optus to investigate and resolve this
dispute.
EFTA00266986
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EFTA00266987
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Comments
Service
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Service
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SIM SERIAL NUMBER UPDATE OLD NUMBER
NEW NUMBER
SIM Serial Number/ESN
IMSI NUMBER
25/03/21
COMP'
TO UN'NELC0ME CALLS
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Details
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User ID:
Note
NOMMEICiiANGE TOMIIIPUE TO UNWELCOME CALLS "CHANGE OF FNN** CUSTOMER RECEIVING
UNWELCOME t:ALLS AND '_,MS MESSAGES4CUSTOMER HAS ONGOING FRAUD ISSUES WITH ACCOUNTS.
EFTA00266988
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Surprise me when i turn
my phone back on bye
How's that for a
surprise.
What was that # didn't get
anything I got this
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Altered messages received from my mobile phone to a friend
Screenshot of what my friend received from my phone through messagin
Whatsapp in the top left hand corner - I do not have the whatsapp app at
did not send this message and in line with blocked and altered messages
to corruption causing the break down of relationships and isolation
EFTA00266989
AGL Energy Limited
AM: 74 115 061 375
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St Leonaros NSW 2065
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MRS J C MC.DIARMID
Account Statement
Account:
Payment Reference Number: 56837552 / 9035967966 -Electricity
Address:
Opening Balance as of 10 Nov 2008: $1104.61
Mew
-- cords.
Date
Activity
Credit
Debit
Balance
14 Jan 2009
-
____
Late Payment Fee_ Dr
$9.90
$1114.51
1.6 F_eb2009
Payment - Aust Post
$50.00cr
$1064.51
19 Mar 2009
invoice (07.08.2008 -22.01.2009) .
$1432.17 •
$2496.68 . . i
(1 bSDays)
Pk:6,600.00kWh
28 Mar 2009
Payment - Aust Post
$50.00a
$2446.68
17 Apr 2009
Late Payment Fee - Dr
$9.90
$2456.58
1 May 2009 Az Invoice (23.01.2009_27.04.2009)
$550.99
:•.* $3007.57
-
(95010) - - - - - ..-
- - - - --• -
_
_
-
-
-
Pk:2,127.00kWh
Opk:897.00kWh
•
r Aay 2009
Payment - Bpay
($1000.00cr)
$2007.57 . 0 :.
21 May 2009
Payment - Aust Post
$100.00a)
1/4
$1907.57
3 Jun 2009
Payment - Aust Post
($100. 00cr \
\
•
$1807.57
12 Jun 2009
Payment - Aust Post
100.00cr :,
$1707.57
12 Jun 2009
Invoice (28.04.2009 -11.06.2009)
$248.95
$1956.52
(45Days)
Pk:874.00kWh
Opk:762.00kWh
7 Jul 2009
Payment - Bpay
($100.00cr \
$1856.52
EFTA00266990
CONSUMER CREDIT INFORMATION
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INDIVIDUAL
CREDIT REPORT
Accounts
No information recorded
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Cc. NJ", 143C- 1
What is a credit account?
A credit account is a facility for credit.
This section contains detailed information about the personal credit accounts in your name that have been
submitted to illion by credit providers.
This information can include the type of credit account/s, the credit 'limbs. the credit provider/s. and the datefs
the accounts were opened and dosed. This information will remain on your credit report for up to two years
after the account is dosed.
Repayment History
No information recorded
What is my repayment history?
Your repayment history includes up to two years of detail about the monthly payments you have made to the
personal accounts listed on your credit report
This repayment history information is provided to Ilion by credit providers on a regular basis.
Defaults
No .0ste of
!Last Paymeat
Original
iCurrenl
Delwin
Original Credit
Type
Ac
Default
Date
Amount
Amount
I
Accelerated
Provider
*.
1 12f032014 4
un'''ties
52 074 00F S2 074 00
No Stales
Original Reason to
Credit Otagetioe Rood
Principals
Account
Cermet Reason to
Report
I Outstanding
Payment Default
!Payment Default
!Current credit
;Provider
!Bavcorp Pdl
ICollections(Aus)
,AGL SOUTH
(AUSTRALIA
Original Customer
Reference
Curtest Customer
Reference
What Is a default and how long does it remain on my credit report?
A default is information about a payment to a credit account that is at least 60 days overdue. where the credit
provider has notified the individual in wilting about the overdue payment and the overdue payment is equal to
or over $150.
A default remains on your credit report for 5 years from the date of default.
I have paid my default in full, how can I update the status of my default to reflect this?
Tne credit provider listed on your credit report is responsible for ensunng the default is accurate and up-to-
date. If your default requires updating please contact the credit provider. Alternatively, please provide
with
I
t 'Ilion Public Access Centre
Page 3 of 12
EFTA00266991
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LOT 49 4 EUNICE ST PORT P!RIE SOUTH SA 5540
Account number
Tex invoice
110 000 997 440
Issue date
12 Oct 16
Total amount clue
See the Account Summary on page 2
DailySaver Choice ending 21 Aug 17
Benefits available on this energy plan
Guaranteed usage discount (16%)
7 am - 9 le Ica! Ime Mon - Fri
9 am - S pm otel u.re Sat
DIRECT DEBIT
Register online at ori inenergy.coun.au/
rrivaleseent or cal
to arrange
automatic payment of future accounts.
44
1 Nov 16
$502.45
S12.00 fee may apply if paid after due date
untess you ro on Predictable Plan
Average cost pa- day
Average daily usage
Same time last year
$5.52
21.38 kWh
N/A
Your indicative greenhouse gas emissions
This bill
Same time last year
Saved with GreenPower
1.3 tonnes
N/A
N/A
Form(' infix mg°, on gr sorban' gos Writ wants:.
arIgIemergy.contau
CaF SA Power Networks 24 hrs
MAIL
Send this slip with your cheque
made payable It Origin Energy
Holdings Limited. (WO Box 2437
Adela'de SA 5001
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originessefocontau/paynow
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Code:
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Ref:
IIIer Cod*: 130112
Ref:
Via or Sintecard (reacted pa/matsmayIncur a pronwslaiTta or 0 37% Oa: GS!) of Ova tau,: parat enxcnt TNawn be tawnoa yaw mad: Sams amanslons and ram
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$5.n
21.38
COST PER DAY
DAILY 1*
TELEPHONE • INTE
PANNING ••SPAr
Contact your bank or
institution to make thi
payment from your ci
savings. debit credit c
transaction account
More info: strow.bpay.
EFTA00266992
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| Filename | EFTA00266985.pdf |
| File Size | 1675.6 KB |
| OCR Confidence | 85.0% |
| Has Readable Text | Yes |
| Text Length | 10,808 characters |
| Indexed | 2026-02-11T12:44:16.971113 |