EFTA00307769.pdf

Page lot 4 Time Warner Cable* ENJOY TWC BETTER Enjoy more On Demand entertainment than ever with access to over 19.000 titles - including 3.000 Movies. Plus. for FREE. you get 12.000 top-rated TV shows. including 1.400 Kids shows. plus 400 more Movies. So. what will you watch tonight? Access free TWC WiFi° Hotspots nationwide and save on your cellular data charges. Sign in once. stay connected on-the-go. Watch some of your favorite channels live on any device at home or on-the-go with our free TWC TV° app. Start the new year right! Order NBA LEAGUE PASS for only 4 payments of $42.25 each. Watch up to 40 out-of-market games each week on multiple devices! Questions? Go to twc.com/sports or call 1.800 TWCABLE. Custorner service Call us anytime I-212.358.0900 Visit us at twc.com Account number Due date Jan 14.2015 Service address Jeff redy Edwards Account Pho 301 E 66th StnAl1 New York NY 10065-0120 Service period 01/04 - 02/03 Amount due $173.10 Previous balance & payments Balance last statement Payments received as of Dec 24.2014 Unpaid balance 173.87 -172.87 1.00 Current month Monthly services Credits and one-time charges Taxes. fees & surcharges 15723 -1.00 15.87 Total due by autopay Enjoy the $48.90 you saved $173.10 ilratesthismonth. ep Time Warner Cable 41.61 KISSENA BLVD FLUSHING NY 113553189 8150 1000 NO RP 24 12252014 NNNINWINN 01 999169 JEFFREDY EDWARDS 9E 71ST ST NEW YORK. NY 100214102 Payment duedate Jan 14.2015 Account number Please enclose thas coupcenoth yaw payment Total amount due $173.10 Amount enclosed AUTOPAY You are an AUTOPAY customer. Thank you! Auto Bank Payment Will Be Made 01/14/15 81501001:1405814806001731014 EFTA00307769 81501000 NO RP 20 12252014 NNNNINNNN 01 999169 Page 2 of 4 !enmity Edwards Total due by autopsy: $173.10 Statement date: Dec24. 2014 Previous balance Balance last statement 173.87 Total previous balance 173.87 12/16 Payments Credit Card Payment Total unpaid balance -172.87 1.00 Monthly services 01/04.02/03 The Inter net Speed In Your Area Is Now 3x 0.00 Faster. Visit Twc.com/bettertwc. Preferred TV Triple 139.99 EarthLink Standard $45.44. Starter TV $15.72. Phone Activate $0.00. Standard TV $35.42. Variety Pass $8.99. Package Allocation $D1. Voicemail $3.10. Home Phone National $31.31 Enjoy the $48.90 you saved over retail rates this month. Set-Top Box 1125 Remote $0.00. Set•Top Box $11.24. Package Allocation SDI Internet Modern lease 5.99 Total monthly services 15723 Basic tier (Starter TV)may be purchased by itself for $2275 per month. Credits and onellme charges 11/29 Paperless Credit Total credits and one-time charges -1.00 4.00 Taxes, lees & surcharges Franchise Fee Federal Universal Service Fund State And Local Sales Tax State Telecom Excise Tax Local Telecom Excise Tax continued on next column 4.61 1.38 102 0.95 0.66 p Time Warner Cable? continued from previous column Regulatory Recovery Fee E•911 Fee Mctd 186e Public Access Fee State Universal Service Fund Broadcast TV Surcharge Total taxes, lees & surcharges 15.87 0.60 1.00 0.22 1.15 0.03 2.25 To calculate safes tax. 25.97% of the charge for Phone service Is for interstate/internationalactivity. Total due by autopay $173.10 Reach us at your convenience In person 43 W.23"St. New TOW. NY 111111 V MOROay Friday - 7pm Saturday 8am - 5pm Sunday 11am • 6pm 2554 Broadway. New York. NY 10025 Monday • Friday Sam 7pm Saturday Sam-5pm Sunday 11am • 6pm On twc.com Visit twc.conVaccount to pay your bill online, view FAQs/self •help options and chat with a live Aral Juct have yam rtignMor rod. ahnvO nn hand Through your mobile device With Our free My TWC• app. Over the phone Call us anytime at 1.212.358.0900 and simply say *pay my bill" to pay your bill for free Or yOu can speak to someone live with any Questionsabout your Uill. Pay online Go green with online bill payment Sign up at twc.consfeccormt Have your account number and customer code ready, found on the top of this page. Pay by phone Make a credit card payment free of charge using our automated payment option at 4866-899-7737. simply say 'pay my Use your Visa. MasterCard, Discover or American Express card. Customer Information Experiencing technical issues with dosed captioning? Call1-2I2M8-358-0900.ernail closedCapbOnCeehrcable.corn or fax1-704-697-493S Addresswritten complaints to A. Long. Legal.13820 Sunrise Valley Dr..Ilemdon. VA 20171. email twcdosodcapuoningicsuogolvicabictoom or tax 1.704697-4935. To follow up on a written submission. cant-877-276-743Z If your check is returned, you expressly authorize your bank account to bo olectronkally debited for the amount of the check plus any applicable fees. The use of a shod/ for payment is your acknowledgement and acceptance of this policy and its terms and conditions. To view the call detail for your Home Phone calls, go to twc.com/account For NYC DoITT -Cable TV Complaint 2 MetroTech Center, 4th Floor, Brooklyn, NY11201 Phone; 311 or nyc.gov/cornplaint For information on any upcoming programming changes please consutt the Legal Notices published In the New York Daily News on theist and 3rd Wednesday each month and on twc.com Visit twc.conVcareets for career opportunities at Tine Werner Cable. TWC imposes surcharges to recover costs of complying with its governmental obligations. Unresolved Inquiries: NYS Public Service Comnission Phone.1.800-342.3377 Your FCC Community Code is NY O234 EFTA00307770 8150 1000 NO RP 24 12252014 NNNNINNNN 01 999169 Page 3 of 4 Jeff redy Edwards Total due by autonay: $173.10 Statement date. Dee 24, 2014 Time Warner Cable* p Time Warner Cable• IMPORTANT INFORMATION ABOUT PRICING ON YOUR ACCOUNT Thank you for being a Time Warner Cable customer. We appreciate your business and hope you've been enjoying your services at home and on the go. We are committed to providing you the best experience possible as a Time Warner Cable customer. Over the past year we have significantly invested in improvements to our network and infrastructure that help to deliver the products and services you value with greater reliability. Through these investments we have beer able to bring many enhancements to your experience with Time Warner Cable. • Increased Internet speeds, up to 300 Mbps in many areas. to deliver you an e✓en better Internet connection. • Expanded to over 300.000 nationwide WiFI Hotspot locations, where you can connect online away from home or work. • Provided our largest On Demand library. with over 19.000 TV shows and movies available anytime. • Enhanced our top.rated TWC TV,' the free app that lets you watch up to 300 channels of live TV on virtually any device. • Made it easier to learn about our products and services, get technical help, and manage your account online. and unproved the services and facilities at many of your local cable stores. • Introduced one-hour service windows for appointments. to be there when you need us. At the same time we work hard on your behalf to control the costs of TV programming, but the rates providers charge us for these channels continue to rise significantly. Our goal is to deliver you a great value for your cable services and we continue to negotiate with the programmers to make this possible. We are also committed to keeping you up to date on any changes to the cost of your services and equipment That's why we're writing to let you know you'll see a change in the charges for some TWC services and equipment in your next bill (see back for details). We're confident we offer packages that meet the needs of your household. For a personalized account review. simply call 1-855-224-4211. That you for choosing Time Warner Cable We look toward to bringing you even more great ways to enjoy the entertainment you love. Want to learn more about our newest features? Visit twc.com today. Para leer en espanolvisita twc.com/febrero2015 TWC reoureS State TV a higher TWC aurnonad modern !Ulu red fa in.hccre yea® and van connection repined for ouRPhorne peter* Reputes iC6 6. Andead 23 a nide nre HDINIDX. Sate LOOMS geaulfecargThebk Sego° Pox of DVR efecarntrung 69-flea tomillOnlyn 'tor effete/APMe veleoPe0630366.3iltututelaiteNC4alecutxnent Su0CortSallSeiviceS Wee% tlepula ttarailattein al areas SuPACI to (nerve %envoi notice. SCfne MUM," emir M lia0ernarkS Femur Die PCPerty Cf Iner reSpealveOveleTS 'MC VOA•6 Mak* tO(uPpners web terewener Cave Standard Memel a toper Comege6 nceavaltabbe In al aleaS &Meet tOChee(leWinOut neat Some resInceons VON 02014 Pme War ner Cate Bemuses LiC, Al RCM Relined. Teter warner Catteand the eydear Rowe fitelenackS OfTimeWamer Inc Used under license SAAEFOXE EFTA00307771 8150 1800 NO RP 24 12252014 NNNMNNNN 01 999169 Jeff reds Edwards Statement date: Dec 24.2014 Page 4 or 4 Time Warner Cable* NEW MONTHLY PRICES EFFECTIVE ON YOUR NEXT BILLING STATEMENT Nuevos precios rnensuales entran en efectivo en su pr0ximo estado de cuenta This is a summary of the pnce changes for some Time Warner Cable services and equipment. New service and equipment rates will go into effect on yaw next all. If you are currently receiving an intlal promotional discount for these services, the service price will remain in effect for the duration of the promotional period and these changes will not be appbed until that time. Please note your bill may now Include a Sports Programming Surcharge, which defrays the Increased costs imposed by sports programmers. Equipment and Service Fees FROM TO Digital Adapter $ 150 $ 275 Internet Modem Lease $ 599 $ aoo Broadcast TV Surcharge $ 225 $ 275 SOcisPrcgrammng archarge $ 275 Additional Services FROM TO 1-180 $ 1595 $ 16.99 Mane Pass $ 9.95 $ 899 ror arstaresrecevroserycelitotql ccarteroalaccouts a 0ukananoynelts some or a ofirkesenice anlecNornelpiceeamesoyn9ned rerenrreynotaxry lowto 24C04.111. Pease reer binetierms amtiOSnaran c4 SeVre[eVeemeni tnier vrttftoureoewescur carry/WV WI< Service. Mitre lerr6 of roting (Waned 41111S nonce ire inxinSekni win las servce Rawarnsina <crowns treseceraleacreententim spy SAAEFOXC EFTA00307772