EFTA00307773.pdf

Pagel of 5 Time Warner Cable* ENJOY TWC BETTER Enjoy Movies On Demand on the same day the DVD releases. Catch Maleficent. rated PG. available November 4th. Angelina Jolie stars in the untold story of Disney's iconic villain. Access free TWC WiFi° Hotspots nationwide and save on your cellular data charges. Sign in once. stay connected on-the-go. Watch some of your favorite channels live on any device at home or on-the-go with our free TWC TV° app. Win free tickets to s ts. concerts. premiers and more. Visit to see what's waiting for you. Customer service Account number Call us anytime 1-212.358.0900 Visit us at twc.com Customer code Due date Nov 18. 2014 Service period 11/06 - 12/05 Service address Jeffrey Edwards Account Phone 212-535-6833 301E 66th St Apt 11b New York NY 10065-6217 Amount due $166.66 Previous balance & payments Balance last statement Payments received as of Oct 28.2014 166.63 -166.63 Current month Monthly services Taxes. fees & surcharges 153.11 13.55 Total due by a utopay $166.66 Enjoy the $5428 you saved over retail rates this month. op Time Warner Cable 41-61 KISSENA BLVD FLUSHING NY 11355-3189 8150 1000 NO RP 28 10292014 NNNINNI MN 01 999173 JEFFREY EDWARDS 9E 71ST ST NEW YORK. NY 10021-4102 Payment duedate Nov 18. 2014 Account number e r el mutr irouponwilh you payment Total amountdue $166.66 Amount enclosed AUTOPAY You are an AUTOPAY customer. Thank you! Auto Bank Payment Will Be Made 11/18/14 8150100071740914700166660 EFTA00307773 8150 1030 NO RP 28 10292014 NNWINNNN 01 999173 Page 2 of 5 Jeffrey Edwards Total due by auto . $166.66 Account number Customer code Statement date: Oct 28,2014 Previous balance Balance last statement Total previous balance 166.63 166.63 10/20 Payments Credit Card Payment Total payments 166.63 -166.63 Monthly services 11/06.12/05 Extreme Inter net 33.00 Home Will 5.95 Home Phone National 33.00 Internet Modem Lease 5.99 Home Will 0.00 Bulk Ptv • Showtitne 59.92 Starter TV $11.94. Bulk Service $.01. Standard TV $26.88. Variety Pass $6.82. Remote $0.00. Showtime $8.37. Set-Top Box $5.90 Enjoy the $S428 you saved overrated rates this month. Additional Ply Set-Top 1525 Dsg Outlet $0.00. Addl Outlet Service $4.00. Remote $0.00. HD Set-Top Box $1125 Total monthly services 153.11 Taxes, lees & surcharges Franchise Fee Federal Universal Service Fund State And Local Sales Tax State Telecom Excise Tax Local Telecom Excise Tax Regulatory Recovery Fee E-911 Fee Mctd 186e Public Access Fee State Universal Service Fund Total taxes, lees & surcharges 4.69 1.45 2.85 0.91 0.61 0.65 1.00 0.21 1.15 0.03 13.55 Time Warner Cable° To calculate sales lax. 2597% of the charge for Phone service is for interstatelenternational aClIvIfy. Total due by autopay $166.66 Reach usat your convenience In person 43 W. 234 SL New York. NY 10010 Monday - Friday 8aM - 7pm Saturday Sam - 5pm Sunday Ilam 6pm 2554 Broadway, New York. NY 10025 Monday - Friday Etam . 7pm Saturday Sam - 5pm Sunday 11am • 6pm On twc.com Visit twc.com/account to pay your bill online, view FAQs/self 4ielp options and chat with a live agent. Just have your customer code above on hand. Through your mobile device With Our free My TWC` app. Over the phone Call us anytime at 1.212.358.0900 and simply say *pay my bill- to pay your bill for free. Or you Can speak tO someone live with any Questions about nail UM. Pay online Go green with online bill payment. Sign up at hvc.comfaccount Have your account number and customer code ready. found on the top of this page. Pay by phone Make a credit card payment free of charge using our automated payment option at 1-8664399-7731 simply say 'pay my Use your Visa. MasterCard. Discover or American Express card. Customer Information Experiencing technical issues with dosed capboning? Call 1.2i2i718-358-0900.email closedcaption@itwcable.comor fax 1.704-697-4935. Address written complaints to A. Long. Legal.13820 Sunrise Valley Dr.ilemdob VA 20171. email twcciosodcapuoningicsuosotwcahlimom- or fax 1.704-697-4935. To follow up on a written submission. call1.877-276-7432 II your check is returned. you expressly authorize your bank account to be elactronkally debited for the amount of the check plus any applicable fees. The use of a cheek for payment is your acknowledgement and acceptance of this policy and its terms and conditions. To view the call detail for your Home Phone calls, go to twc.com/account For NYC DoITT - Cable TV Complaint 2 MetroTech Center, 4th Floor, Brooklyn, NY11201 Phone 31Ior nyc.gov/complaint For informationon any upcoming programming changes please consult the Legal Notices published in the New York Daily News on the 1st and 3rd Wednesday each month and on twc.com Visit twc.com/careersfor career opportunitiesat Tone Warner Cable. TWC Imposes surcharges to recover costs of complying with its governmental ontigabons. Unresolved Inquiries: NYSPublic Service Comnission Phone.1.800-342-3377 Your FCC Community Code is NY 0234 EFTA00307774 8150 1COD NO RP 28 10292314 NlinP2NNNN 01 949173 Page 3 ol 5 Jeffrey Edwards Total due by a uhapa : 5166.66 Account number Customer Code: Statement date: Oct 28.2014 Time Warner Cable£ ipTime Warner Cable' Notification of Policies and Services & Consumer Guide to Cable and Home Entertainment Equipment BILLING6 PAYMENT Mont erStatementt Toprovkle younWithe best serylce.TEneWarnef Cabletiashvestednacualltycrntortierbilingand afforoutionsYsfern ThistechnologYenableer in to retponclquacklyand accurately when yourarlyath await...by rennin°, aip to as. &ton pownentsandralkelions the Ming and informatIonsystemaDoprowelesusvaM ',portant data on senncecaschedriing and potential outage situations - enabIng us to peon* sour our Witted CuSIOrlier, with efficient serwe. Your trianthly cable bill net airy gtves yOli a listing of sour charge& parnents.trwl credits. it nay also contain special nieSs1ges Please read these to ensure that yOU are up-Iodate on any chanxisoNarsand nowt from TenaWarner ratio Tiliwilideriis•CaLeribilleinedvenrarlhereloreAnyilueig...rloyourProokeinefledieingthernoollsvAll bereflactedonthenesammerseatenent I hnmay actrityouacklorremove veneeotecnaprnent In themiddleof a Deng period Paymentsrecelved co or belorethe OXeCaseon four Statement wW centretnietterrupletIstrwelbsymenistiolarenot reCentebyttledIMOYCJICSUINC(Ii0taier0e1 Year Ant andFutureMb Aboot ono work NM leteneleton you shoterifeport your/toe tan Pleress chock. orroliary lobe epee flat wee name and addreSSAVCOrfetl. and the eQUIPIlent and ServireleAr requested are accurate. Future bilb *gibe sere °riffle wen, adpronmate date each month. 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Me MargefOr Me LW ten days Of that Cycle vAll appear Ma partolmonOtchargeonthenext WI Payment Optkers Per Online vethPerneem Payatvess allows sou to see as online rouged your Indivithee being stsement arid to SLOP the peer delivery of your bat by, enatessou to rinntor your account aid &wetomsof your bding qatnventaonyour PC, Autentlialleb1141 Your payincre b °worms etentrecary earti merlin yang your steak card Cr bank *CMS*. °TKO implemerted.thiS 0010000nbflueSniOrtrty untiltheCustorner canceKthe feature Please Aloe up Mow MIN C suefor molest auterbstemmiva Orel thiamin enbyPhone Uac you. <tea C.iftIOr debt caw to maw lvin amen tiv agh err AlIotruled Phone system SMIPIY cal our loll fteenteriber anlInten for insinKt ions and prompts Mave your ilinlendIstlard rredn Card Or fieracaol handybecausetroullnecOlnentx your erectile romps, end creinfornOtionbytOudi Ione plxner. Plena: role Ihnnatreernvke.however ll acuslceiker ser ore reprmental proCeSSeS your padiwnloyerthephOneaSNO0charpewillaPPI6 EIEINMAS roe prOnot prOCessIng of you payment. male to 'headdress IMed on your bill Include either your unrest being galenite or wur account number on your Oak or money order. Whorl prism by mail rise a cheekOr mOretvOrde6ParablobareneWsmarCablolOr your senany nioesedo net send cashthroughthemet alsonotethat sveDONOT accept tenescrarychecks Pay InPerson Time Warier Cable provides cowmen( access to bdl wymert locations Mem <an be land at wwwtwr coin, Pleasenetelhat fees may apply wivemasmort sanunadr at payagent bcabonsand As011antsmey not norttnyere 1 imoVierna Celle ecCelirt Int Up In two err throobsisInessdeves need lsto53OaPlaieskereutnelpaymerts Padnent by check of credt card wriCh hLfter returned or Mused isnot considered Paid as Timely basurs and rnayresulteldelnquencY. 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If your sane is WittPrUpted kir ntelpaarilont. any pad dueJ.110ml ulth one ITICIlthadvarirepasilleill ultra be received by Tone Warner Cable before stnitelaill lere.xlrvaed. n any Of pair IMP wxner cape SiteriteS are atironnelleri X me Senile. manes an mammal rerOnnectchargelYtnother chargnand/Oradeporat may aluiaPply II your SeniCe IsdisconneCted for any reasonallainuntsgueto TineWarner Cablencludrigthevalleof inrecovered eutinment. beparliabn wow( thcfnalbeng You wilcontinuelobeChargedlintaMe dc‘onneCtion iS complated by theto rparty Or WU ratinIthe equgenualf rondo not paythearibunt owed "steno on tho Inenaa. so. etinsa Ms, lnao WemoiCarea may aka. recoverescoas enctempensessncloninn rearcsnable Xtorivey s foes iiKtered in orkoterti of the amount owed. A fee of up to 530 bncluding firdindlaires)Wil Paco...sham thrinfluenl atilarints(Ololled at the roodenceorteeideparldricso AMP 'many a conrannn rev et tip to Sp, or on CO tne balance nvry M assesico tor air Panneras receme after anaccome has beenassebe to a cOlecbons agency DISCONNCCTIOM You may request that your cable service be CLACOnneCted al any bnm Your MIN tor the service wet slop on the day soul rronest the sew/reto he drrconnected II you me a Pnce lock Guarantee culprit/rand you .re &shoring InfOrenlie Old of your term you may owe an ranyhannation rue. to Mal**, Marie( IL1Nlry, an<ane oduporlent Mug M rrtnn1P0 TO TM, Warner caned a memo or aiuonnection. II a refund isneces&ay.the check veil be issuednulatre than MenerIbIfing statement follorwig the ref rind isoinsd or wthirlandans.whirlisosoConleilirl.RtrUild(herkSarcrOntilpent uporitherelitrild any and al luilePrainstableT dtpanent In addrtIOn, Tinto Warner Cable rc-AIN.6 thelight vothnnticeto interrupt Or disCOnnect sOur V-Neell pet a(Clant Isdellathallt CQUIperiOntKe190.1140MIY Al EXtVoltv sid equipment Instated a prOseded Or line Warner CAbk,. eWldrg Octal Ref MINA frointerottrols trxxlisr6.0(01/10110devICPSesternalCatnes and PUPA OntithilentlernalriStheSOle PrOPerty Cl NIX Warner ratite II 6 Unlandll To Wiper with or modify any of the 4of mentioned voniurrAnt In adehbuil Dune of the arorempitinfond equilAnent fan bee renNwed Irom the home wttsuut Ti,, egxev, seinen perintwon of bum Warn Cattle. CintOrners agree to exercise roatonalile roe to prover( dander to or Ins. a the equipment Fees wit be assessed in the event equiprentnnot returned. test or dammed MOVING 11 you are m0Orlp WUXI our Service areaweMI be 0led to SChedule an appOrament to MOM Tin* Warty Caoreserwecs ea your new locateen eteesenorey user wear 10 days ono, to Tour 11771,9 and wev enen9m totranster yew servicsA noose fere. endusstnefionemay applyStrafenyou Wolter sow senior-5,44o account rung he maimed landing and any birds and Charge" frOMyOur preenus service addresswill be transfertedlOyour new aCCOunt atfOreSS. Ti eSeCreditS and chargesmay to'e. uptotwo rnorento:ippra on Dour TimeWamerCable dl PRICING & SERVICE CHANGES UNrcaothwwle,prownol by appk-able law. Time Warner Cable we nobly you 3Odays inadvarx e X any orier.progronimeig, wolf-roof channel nrilsprnent change. Nonce or thine ClieniNeS riwy or provided on your morally billas a ill insert, Ma separate inallIng elf* legal NOUteSKtiOn infie nevepaixton the rablesystenichairiel(s)or Mooch other wralmmearis PRODUCTS. SERVICES& PR ICING irrie Warner Cable prOydeSaiStonletSwthayetdeSeleCtIOn d prO(FaMMIngt110KeSAlar2OrnerS river stancrive to Baer senneem ausree caner progrannng mocesonaucing tins cc SCIVKeS10 oekne41 On a per program Or pRe enennel paled A Se or programming together win prK es. Winn and ceoddsorn for shhILINtrari se available in me Connedium Kit waned to rnrannslnaornar.trponrarbangion to our senrceurson arrant or nano at *vac twc coin INSTRUCTIONS ON HOW TOMS( YOUR CABLE SERVICE mstructions on now to Pie rat Cane seine are outlined in Our CornectionsKit prOOded to yOLI upon sutrAription loom service.taron requester online al www1wcxcen A Nor* Mita PrygreatnIng 1* cO,W progranynng from various non can and cable networks We are not response* for (become,* of programs prodded by theseneworks PrograinnuldromPlailsorquedbMShesild bon/earn to Me cable or txoadcsa MIAOW. ir NMI expnnence unwanted 'Darns audio a vide° sognahfrellianalog preinum or pay peryiew district, pleaSetallour dfiteln* can proirdeSpecial eauornerittOsOlvetheOrOblern HOW CABLE TELEVISION WORKS Ilene Warner CAS Irlencon Ixings you more [nano* and generally bettor reception than Off ar receptionof broadcast lekvision because W Sign& trawl to your trine by cable • rather man through the air. TeleNnionstsionstrom yourlocatarcia.acronMecounty and aroundlne.wrid se 'smart into your Porno threxigh mks of high toctinology cable Your CAINO peavnion rocepton is unintemotellhdrees buicinchand other surfaceobsteles In adelh011 to certain brat TV stabil& contiAmication ntebn *1 you receive riony addbonal Charinehth/00/ICalnelVilere hen/ it cents 1. havidualtdevisionprogrannareproduCed in many locations aroma the world 1 These programs are transmitted tome commincabon sPollem that ant the earth. These endures Gray in a road position 22.300 inlos above the earls onomng them totranoril In fois coininunty 3. localseelitedimesrecamthesesionals I Time Warner Calee's control eerie.. known as the headend: processes these satente signals • along n*hlhesio nSsrrallkxa TVSlatiOnS and odic' sauces - Sothey (an bctranSilinted Owe OIS CATO Sri, cm co your rant QuaNytelenuon program are brought toyour homeria hundreisa nalesolcable.eithe strung ontraelaninpoiaithatcArrevourtolsononnorelactricsarvraeothunedundeporound. OCNCRAL 001•DOWT5 5* Instal cable In flue Nene in a [Mettler that is consistent with Federal Communications COrnmessiOn (rCe nen liereare alevanntokeept operatnsg saletyand retreat I During severe eleCtriCal 5101111S yOu Should unplug your TV set and Ca converter to amid damage. riffle Wanner Cable mid the IV set nunufacture are not responsible for getups the ontrisdnie nasal nun. 1. 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CORttt an emenDency smiation as quinuy aS pomace COMPLAIN T PflOCCOUPES If you have a comp/dirt about sour service bang a tern* anti COnditiens of service, you May Cal tiSehreCtly li9113 the Tyne Warner Cablenumber pen/do:Ion your m*nbiybdl. 1.41er taldrg wth a Co,tonio 5eiviteRrpressiitatta, sou Jruslin not Adthript you motel then senclacopyof your OM mom/ will a letter Andaldine) Why ral IhrIeve g n sneered. to or inn moffice The addresslor our man officeranbolocatod on your hill You we be coasted to ancusstbe bang oroblernand wewg awe every effort to promptly resolve the issue In additicn.whereapplkable.we have Klentifierlon sour monthly blIttiekxs inunropalay War you may contact should wef aillo resolve war complaint. MAINTENANCE Tummy Warrior Cable uses the best elocticnK egripmerk and AnApnapPip p‘xlaNe to provide Our PIPOIMPS with reliable senice and hob malty oKture and sound. However tO consistently (HOAX thin teal (MAN terVAPOlir terhrlillarn Mtn Cral0(14.11V Pat And OCCASNIlally ferlan out cab* equpment throughoil the cable system We mare espy effort to SChedUle aP pklinned cable interruptions during troll peak houro Cable repair win (Jaw a tenveary lo»d f J0S:Serene to an fribrioleighbOrlicaIllknOWilasalliaintorialfeetitage 11 otrtable isnot working propraly.tontact Ciestomer Senate. II We are navug a maintenanceOita, n your area, yell vol be IntOnlied When you cal. lithe problem ono, bens] ratisedby maintenaixeasoshookthisnsv ellilerhatety II Morena woo yOlif area.Insitherf anedele tell POP quiciuyas pcmiutetoroloreservice SEAM( E 4 INSTALLATION A Customer Care Proloxionol n evokers. 24 hour, allay. I Onro a wee* to POW,* ,CrOoe nOr "W enatornrec Taeutsoor calk one Axling request% for instaxit on and %mace calls. wit be answered PoNnINYande, nene4Nal6ITIOntnred Aldan appd for quarry assurance training inlallabonand serf/ lee cal appOntilanlIS ate SC holteed in advance Customers wit itterve a standard instalation appointment ennui 1 bosoms drys Two and We, hour 'endows are salable for installateni anal service call annantirents n we rand moat a scheduled rOrtirittnent we will ettplara to nithr yon And PAchiscli ilia the appeal !non, tot a rOnvorlrent ire lime Warner Caine MI Mt Cancel an aaninontor tiler the closed tniSineSSIIN day belOrethe scheduled appronintal At wISIMallOrIS netoinpleted inn proinen rourtrornendcaupettnt inriencr. n la line warner canoes oozy ma an nein oripicychos num Wane Molt vain rfliptOorsi ID rant EFTA00307775 8150 1000 NO RP 28 10292014 laNNtINTINN 01 999173 Pays dui 5 Jeffrey Edwards Total due by autopa : S166.66 Account number. Customer code: Statement date:Oct 28.2014 Ilene Warne Cade may enter uporioraces the peedisesal all reasonable toles to entail Modal,. meted repair. monitor. aucelorremoveanyoralcable television wires.condults.componentsoc services for plowman= mso ma parent properw.lawilen Par molion maY be recNnalirrom the °Auer before work ISperfOITOKt Al work mcallthe National Dad rodCodals porkxmod byhdlytrained untatersand s otiarardeed to meet with your Satistaf bon Itforanyrea6OnA00eSnOtnWelYOur aPProval.pleaSeCOntaCt .We we respow.l to c abk-related service cdh within 24 hours ol reserving your <Al. Ow rime(' phone tine, a r aspen II hale per tiny...xi, anr.per week to 'cheat*, cable refreed wweralh. \Wynn rewood to all estaNtmeo areas problems inunalaely tku Repair Service peivesentatwes wi work to resolve any problems with cir&tomer owned equipment over the phone Non catile-related pcoblennthat result in a 1..4! svIVX altillay to mitionttoaseryicecharge. SCOKOrloover IS 'manic( age rnuSt be tuanedurno the MStalatwn Of yair cable teleylgran Service. Mrs wit ensure athorough and complete indatation and vat allow mu to &curio mom langur win your cable service and eadipment Customers 'nay be canned to pay an insulation lee a depose and one rootXAS setvIce leen ow gene ol retainers Upon installation tin CanoeNal once per year and upon reopen. line WamerCablewaincleycusiamers came lit collation corannecl nthis brochure Tine WamerCable Ispyoudtotepeellhal it substantiolly coo ohm yelthiheantomor bovieedondonboutlyied herein SERVK9 INTERRUPTIONS TIM. warner Cabb maintains a hbah canard d woolen OpyratiOnC wean Our calba cuthinIC and responds prom" to matt smite Intorruptbm. On octasion.service Sara ?Upton-, nuy came pre to Onleinneen Problems sum as Pamir outa5P.S.alactrIcal Yalnc wnw xrat tier ondt ions, ettwormen murex site motions mewing teary oaks. and Ill Attie tom Ims a aim* al the CdaialknpoW tereceptIochsavupled by acteillv from the sun. This desturbance.whids Sleds Mad cede and sateNte canna*, wenn the Voted StateS. OCCUrS In Spring and fat duetodirect ago ens ce Me sun with our “elite and car earth nallentiMniessothendseprovided by applicabletaw ',you emenenceayerifiableseniceoutagelor anyduranon and roily ut InatIMayriUnnetwellavcIll your account lorsuct, loses terviai. SIGNALQUALITY Nyco are haylop aprolakenwth the signal quallyol yourcable servICe.you rnaycalusthrectlyining the Time Wainer Cablepundit prowded on your montNy bit In many cases the Problem can be OarpolndwhilueOltareOnthitptiOntaHOwavuf.dmaybenecomarytosontiamaragnanceincheurun Toyota Mow. It4teitalldrg with a Customer ScrvKe Remesentallyeandlor KINN alechniconywel youi homeabi au not samba that Ow problem hay them tmariaci.you may put mar complani at writing anfl UM a to our than offkeTliebleinns brag main &icecap loCated On ybil halms wit lie contacted tOdluUtdtheprOMOMandWri wil rtakeowryetlatt loprarpthresolvil he issue. SPORTSUACKOUTS FtdessionaisporioN everts. both 10Cal arid national. may be Subled to bkaCkeuts per the leagues hmadvad row...00a to Mine h/ackrault..rial al proem...too and saskawNhaavanatioinaltaroal and protaanynlog maybe sutlecttothange. CABLESERVICE THEFT linatatiorded cadencokups areaseriousanclexpareve prodem•bothlorusandlor out leglellate paying cud:niers Tampering Wth or altering a cable systen or converter to receive maAholized ttervcat p a [Moot cane punithoblo by Iona ander warawrieril W Ism Our technology necessa-y to detect unauthonzet haOkupS and we Conduct periods system checks to ensuie compAancewth the CaOleCallillUnKatiOnsPolicyAct of 1984 TIME WARNER CABLEIGUIDE TO USING CUSTOMER OWNED EQUIP.'S ENT WITH CABLE SERVIC LS Extra slims/nay be required'« at table TV features to work Atli the ( able reap./ It*, eglIpMent math in yam !Amcor tramp litagtodeprosobsostontutem ebout sate-masa I Vis(ompeattle with your equipment and how to use your cablesr•rvi<I II you do not trio your partialLX allating descrbed In This guide. please call Mr number on your hiring statement co' Nut our wens/v.Wewit work with you le determine the cable setupappropowle looms/ needs 100%DlialtalCtibleSetykes Time Menet C awe now prailaS Cable services exanwery mown tempts Mandate oconmon CSIY)arxi nigh Minton (-WI) in your ama inaddition.at d our cable terucesxo now entranced to assure th.4 Shires are Clelensfed only to authorized subscribers. As a result. in order to stew a give( programmug ollentb. you must (I) subscribe to the appropriate package. and Mullin the neceSsaryeasoment - a settop text. a Penal AdapleTDA1 eta CableCARO- prodded 0e line Watnottahle One-Way vs Two-Waylcpulpmerit in your ate Tie Wags Cable otters both ID traditonal oneway.Inear channels, and GOIwo-way serwesMit enable customersto interact withal( ptcductSandSITACISE OtOntinkfaCthre olleringsindoclethetlecuom progranguile.Pay Pet Vrtw.V/deoon and gait:Mr:Me hue olegtipment that you abet fa a speak televnion - other a Mowery setroo bot.which can access allot the senxeswe filer. or axle way DA or Unidirectional DIVA Cable Product CUOCP1 equipped gip. a CableCARD.whichcanaccessootyour orw svay servkeS -MIldePerlOOna nUrnherd consider Arolls.me Indult, whether the PKI, Ige(a)l(/ which you substnbeincludeinteratlivesenkes math. µsmarm st err.. ethummetricesoti tha wecire seeseests and cosioanotiortgions. Any IM or IAXT namppod with a Tone Wmnor Cable provided CabIKARD alOW yOU afar% our One way Cab* I V 011enligS. Nil due b device Rfillall01b. Wks and UOCPsfaswel asother one way Cabk<ARD caliparbb derkeg Canna accessole interactive cable ServIceS.DAS. UDCPs.and other oneway CableCARD compatible device, also coma aeC eSS switched chain video (SOW) scores flowerer. cedar, UOCPs and other <newsy ttableCAADcompatible devices are able to access SIN cervices mervigh the Mem a tiptop Adapter prodded by Time Warner Cable, bur hong Adapter is amiglied W Welk in conjunction with cOinpallt. devices toe/IOWyou to Ware ptgiamumming derivettal atm) SOP leclulauth, (but not Our (Abe interactive leatureS. Such as the necoomc Proomoviusa Guide .itai sloe° On Disinantlk For rnore ntormation please unit Ittpf/ www knee:xi-kW-able convItgungaciapitv (I you are a toranao. ClattOMee plebe Carat sat austse contsulinel ream for anthem, infononliona PLEASE Not We are the only alrhOhlied reorder a any DA. CaloKARD. Set top OM or other type or cuoirenerir Capable a deetyptrig the digtal (able (Otiluill that we pride he. TVIC. prooded (aqui equaloVre). lholeurol any other cittprnont on our cable sirtan Maned from a third party that Is not authorized by US illegal am, Dsuthect tO (MIMI posed:mu pursuant to47U.S.C.§SS3. Wily/ lusetWert= ir.triutiment. you may mop be Atte use scow IVJILIfe. on yOtil TV or VCR.Forexanple.you may not be abielouse (awl./ leaturm(such as pcturein mime aid thand rmorred. ulna VCR torecord one program Mae numng arglhor or Use a VCRIO fatted COrisetabm progamoondifleyont alontioloWomay be Me to womb you pith tame, mamma. meleeb for leaSeupOrUCOueatOenableyOutOuSetheSelearres It such equipment ispurchasedor leasedlrom uSacustomInstallabon teeing/era mcoUityleemay appry. Please call ustor &Irak As new leohnobdics and sa*e, become at/abler,. additional conntinlity (baronets abate-to other speclatedulpmenl may ate sob are termini,' to helping you get the most out of your cable leleylslonsaykAPleamfeelfreetocontactustodeKussthectlesetupapixopnalelor your beech p Time Warner Cable; Parental lodtoullievicee If you find any of the dunes you teethe to be Oteedionabte. you can arrange ler the IllStalabon al a Mem or program ammo* you mayaway hae to restart me wereavaty a such Manre, AddlliOnallyff yOuGNISeeinicesor hear SCufd front encrypted channelsthat you donot Subseri9, 10.100MaY regUeSt that thoSeChannItsbe No:INg Please contact color details. Compedblollenete Cate Some unfrersal remote =Iron may be used in plate a the ones we provIde The lolowing ha reptrAntaive en oconripaaoseinnersaremiescurrentiyeawarcenretansiores gland OCIMCMINIMOY PAcON StS00009flISCIOOII&MS002PRISISOCOI5? 954:00162 dieterAt thelos RCA Saw driyersalRerniteContrd SAY9120 RCRP058P ROU900 AIWYteliag W-500.RSO AlMouoli currently compatible wilh our eauoment. these renote controls may not be funcginal shook:kw cheerily tcshnokter end Mcdutavdsainennesmanufetturedeince2001focsale in thews Arab, tOttiliatitile web Ilia digital set top baud wed¢ by. butI you hare guedlorn Nana owevereiavaiyeiseoaa„ ...., , , enowadveerarevecenue. MaIntellanCO Outages Ow technvians mud penochcaor tea and OCC.14•3112IV real, air ONO mantra throughout the cable system Cable repair maycause a to nese/cableserviceloan entire neighborhood or service area known as a 'maintenance Wage' II your cable is not watina properly. contact cuweeteseedeettemeinemweeecitagekaasectiagyanteenemseovidozawentwomucell the probWmIsnolbeIngcaused by mintenanoe.wewlidetiterrtnethesOtneolthe dcog rest neva., seniCeaSCRAUdy as possible. GuldeteLnek/eVArlopeReeldentlelOrild It you are a feedential falablelcsiS011 SUPSCIIIRC you have scow ophons regarclog the yam) Need w111m sole ;menu., total to provide your cable service Oiltialtrb (Ustancls *Oh mixt- tanirti to mem -.mad t aloe t thmtlytoy shitionatintomiatuurtmodewmg beem-Prued to as' home wood') consols ot the cablethal runstrornyout TVSEI(S/t0 OeillarCallen p001.whiCli lot ratedenlial CuStrallaS is Mated appro:drnately twelve irKhes outside or your divelliw int h includesoduoutletiopItlen.rixinectiomandlltnitSorwIllMalmallxlied to Mc wire Md does not include devxes such asdiptal set-tog boxesCableCARDSA/SswitcheSParentalICKKOM dev‘es. and 'trimly deveix. Pursuant toFCC regulatons.tesidential aisiomershavetheoption loacqt meth, trate Mil° within tlwir <Metingunit upon ieminelon of cable servIce.PrIce totemilnation of cable SO vire Mallow Our n94(3010.1 CUstOrnerSIO OnlOve. reptX0. eaTange,repalr Or maintan any came wend karated within thy Mafia %brad their catering unit co long as such actiong °ono, intedont win our Abby to 'beet FCC techowal standards or to prOvIde ServICES tO VOU a VOW IleghbOr-SFOIeveivie. you MX/ net AIM any desire Or ObitallentIO 'Misr abide Wring InaVAly lhal rinpainbigiftegrly Cr the "Cable SYgon CSoChas bv<realelgsKalal lealsagd of that may came a viotnion of °merriment „ yaw° , v a. nifty not Minch ck-riceft pouipmait to the +4009 that in. In cheyekaceatormoemodidowam•vounkectobwk It sou se a residential custorin and would like us to remove. replace. rearrange or maiden be wrung mud' lore lannwS sou ran MOOS* TO pay ow ovular hourly senateMargoon a pownil basis Residenbal emtothers also may be nee to purchase ark optional Ilne protection plan la a vial Mortar lee Iles optional program covers most but not at made vorod problems Idoes not combw matible rumba to Chyle mug uird hems. .my Wad pal v should you attornpl to Undertake verve noel f MatrangenirrillepaterteiWal Or ManterianCed that hiring I irthembiesseafenaresponshlefer problemsrelatog totheoperabonot Ulla/ler owned creatOtill, pompom ,. welch may be unmated to nada mem b e ore moaner. IVAX/11NbiC for probiontivailino batty equipmell Must IfOrlitisimlutmatised by langehiso, neglat Of JUMP. PLEASENOIL illttalb0511 and 4arVIC.a Ca .4)Poentimits am scheduled an alvance. itlyearannOt trawl a sthedukg COMinitilavit YaMillatempl to notify val.al rirwhedule Kw appOintrilere lot aCOmement bin. YOttabthatnittlerbON101 ranctangrepanno.rearrangnom rti:011anIng the Meade wing yourself a Of hiring an oureadianntratla to dOthowOrlt Il it-important nut oniy high Quarry Mr Mg Materials heissed and Mat these materials bebroperly otstah,d Mohler toawoid soma wattage and to monism soon dually n compliance wthICC technical reginattote, II you choose to alga replace or renew vow Own Wring a to hire a Weld Daly COM rata WOO r la Wu. he will be happy to lanai Me nermary wiring ancICOnnalOrcal fog Mat MUMMY required tooppra ganclardcor 10 Mende you with a lict Oflortinkal cpahretrealclOr Osurguipment 010trldyOu01001010purthauf elimaloro. PIE AM- Milt. In trio went Mat linprOperingatateMbyarishnoOtha than I imeWarnerCatdeor theme°, improper nutenalccausm urinal degradation andtcloakage you nuy be rtsportublo lot ire Cat a reameng 1M prONall Adonanw. we may DO remand corder 1170Pral LiW an !emanate yOur cable service Int.! theproblemcan heremediect W Time Warner Cable' EFTA00307776 8150 1000 NO RP 28 10292014 NNN7PINNN 01 999173 Page 5 of 5 Jeffrey Edwards Total due by autopa : S166.66 Account number. Customer code: Statement date:Oct 28.2014 p Time Warner Cable; f p Time Warner Cable. ENJOY BETTER YOU PLAY WE'LL PAY Standard Internet and above customers. connect to FREE TWC WiFi* Hotspots for your chance to win Time Warner Cable service. CONNECT WIN SWEEPS I AKES From now through Nov. 25th. every day you connect to TWC WiFi° Hotspots. you can enter for a chance to win Time Warner Cable service for 5 months. a value of up to $1.000! 5 lucky winners will be selected. so connect more often to help increase your chances. Visit twc.com/wifisweepsrules to learn more. 7.5 EASY: 0 Register at twc.com/wifisweepstakes. A Connect to FREE TWC WiFi' Hotspots by selecting the TWCWiFi. TWCWiFi-Passpoint or CableWiFi networks when you're on.tne-go. That's it! Every day you connect you have another chance to win. LOOKING FOR MORE CHANCES TO WIN? Remember, you can enter once per day per device. So every device you connect gives you another chance to win. Make connecting even easier by downloading the FREE TWC WiFi Finder app to all your devices to find nearby hotspots when you're out and about. or check out our Coverage Map attwc.com/wifi. la)gsease'Nece:Ssrvcd Anere riatitowl Time Warner Cable Al F, eerAlii. ,5cpen la clad US c-,,krrs +AD ut (locket SA 20I4.are (ESOP:91%1'We Warner Cable %Mani TuK ExtrefiltOr U1nate Irtonetsubscribers in cool sercirg racingona senareade agea and Once Yang in Me orne nootrotl in Me kllovro states/wen AL AZ CA CO(crly nGunnscnIGANt IRKS KY. ME. IAA Ml NO NE. let HAMA NY. 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