EFTA00315061.pdf

SAW° M ast New York, NY 10021 US Dear Traveler, 210 AABC, SUITE AA I ASPEN, CO 81611 I 800-525-2052 Thank you for choosing Ski.com for your travel purchase! We realize you have a choice and we very much appreciate your business! The following pages include the details of your Ski.com reservation. Please read through them carefully and check them for accuracy. If you have booked air travel with us, please pay special attention to make sure your names are listed as they appear on your government-issued photo ID. Please contact me as soon as possible if you find anything to be incorrect or at any point if you have questions before, during or after your dates of travel. Please note that a credit card imprint will be required for deposit/incidentals/security by lodging and car rental companies. In business successfully for over 40 years, we are proud to be the largest provider of mountain travel in North America. Our number one priority is and has always been to arrange worry-free mountain vacations for our customers. We have fostered strong relationships with mountain resorts, lodges, management companies, airlines and ground transportation companies for decades and continue to do so today. By booking with Ski.com, you can now relax knowing that you will receive the high-quality vacation experience you expect and deserve. We hope you enjoy your trip! Sincerely, Liz Everett Extension: 3625 E-mail: liz@Ski.com 121420153:29.43 PM LE EFTA00315061 SAW° M 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 12/V20153:29:03PM LE AIR ITINERARY Flights subject to change daily. Reconfirm all flight times with the airline(s) 24 hrs prior to travel. Additional baggage charge may apply. Click here for links to detailed information. Note: Airport security and airline check-in locations require government-issued photo ID. Please make sure the names below match the names listed on required IDs. Itinera for: n: 12/4/2015 On: 12/4/2015 Your United Confirmation number is JSPLF7 You will be able to print your boarding passes and up to date itineraries at the airline web site. Agent: Liz Everett EFTA00315062 SAW° M gge 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 LODGING VOUCHER Arrival: 12/26/20 • Lead Passenger Reservation: 960 Number in Party: 2 Guest: ... odging Voucher #: 1858745 Arrival: 12/26/2015 Accom mo a ions: o y Gibson Lodge Lodge Room Confirmation: 14321 Property details. Check-in instructions: Molly Gibson Lodge - 101 W. Main St. Aspen. 81611 Front Desk: lam-11pm Ck-in: 4pm Ck-out: 11am. Late ck-in: Envelope in lock box at front door Complimentary Aspen airport shuttle-phone in baggage claim area. 7am-11pm 970-925-3434 All room and tax charges have been paid in full. VALID ID REQUIRED AT CHECK-IN. Physical Address: 101 West Main Street Aspen, CO 81611 Cancellations received more than 60 days prior to arrival will be assessed $100.00 per person plus any handling fees assessed by the Lodging establishment and other vendors. If notice of cancellation is received 60 days or fewer prior to arrival, ski package may be forfeit. There is no refund for late arrival or early departure. No Show, no refund. If you should experience any issues with your lodging once you are in resort please call your vacation specialist at 800-908-5000. If it is after hours, call our emergency after hours line at 877-727-8879 Thursday — Monday 9:00pm to 7:00am MT Travel Services provided by Ski.com 121420153,29:03 PM LE EFTA00315063 SASIcO M ci 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 LIFT VOUCHER Vendor Name: As en Snowmass Lead Passenger: Reservation: 960101546 Lodging Information: Molly Gibson Lodge Date: 12/28/2015 Guest: Voucher Number: 1858746-US Service: Adult 5 Day Aspen Snowmass 4 Mtn Lift Ticket Date: 12/28/2015 Guest oucher Number: 1858747-US Service: Adult 5 Day Aspen Snowmass 4 Mtn Lift Ticket How to Pick Up Your Lift Tickets Your lift tickets will be in your check-in packet when you arrive. If you have received your Aspen Card at check-in then get your gear and head to the lifts. If you did not receive the Aspen Card at check-in, then present this voucher at any ticket office in Aspen or Snowmass. Ticket Office Locations • Aspen Office is located at the base of Aspen Mountain 8:15-4:45 • Buttermilk Office is located at the base of Buttermilk 8:15-4:30 • Highlands Office is located at the base of Highlands 8:15-4:30 • Snowmass Village Office is located near Elk Camp 8:15-4:45 • Snowmass Village Pavilion is located in the Snowmass Mall 8:15-4:45 Who to Call Should you need assistance once you are in resort please call the Group and Tour Desk 970-923-0554. If you have any questions or need to make changes to your reservation please call your Ski Vacation Specialist at 800-908-5000 NO REFUND IF LOST OR STOLEN. NON-TRANSFERABLE. Unused tickets must be turned in within 2 weeks of departure date. Once vouchers have been redeemed lift tickets are non refundable Travel Services provided by Ski.com 12/4,20153:29.43 PM LE EFTA00315064 S A S j c O M ci 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 LESSONS VOUCHER Vendor Name: Ashen Snowmass Ski and Snowboard School Lead Passenger: Reservation: 960101546 Lodging Information: Molly Gibson Lodge Date: 12/28/2015 Guest Voucher Number: 1858748-US Service: Adult 1 Day Aspen Snowmass Ski and Snowboard School Group Lesson Only - Ski Date: 12/28/2015 Guest: Voucher Number: 1858749-US Service: Adult 1 Day Aspen Snowmass Ski and Snowboard School Group Lesson Only - Ski How to Check in for Ski and Snowboard School If you received an Aspen Card at check-in, your ski school lesson has been loaded onto the Aspen Card. Report to your meeting location listed below. If you have not received an Aspen Card at check-in please go to the closest ticket office and present this voucher. Lesson Times • Adult lessons: 10:00am - 3:00pm • Child lessons: 9:30am - 3:00pm Meeting Locations • Aspen Mountain Adult Skiers only: Meet at the top of the Silver Queen Gondola • Aspen Highlands Adult Skiers only: Meet at the Top of the Exhibition Lift • Aspen Highlands Children 5-12: Meet at the Base of Exhibition Lift • Snowmass Adult Skiers and Snowboarders: Meet at Base Village Plaza • Buttermilk Adult Skiers and Snowboarders: Meet at the bottom of Summit Express Lift • Teens: Meet at Snowm ass Base Village Plaza • Children 6 and under: Meet at the Treehouse Adventure Center located at the Snowmass Base Village Plaza • Children 6 and under: Meet at The Hideout located at the Base of Buttermilk Beginner Magic Lessons • Buttermilk Skiers and Snowboarders: Arrive by 9:00am at Four Mountain Sports located at the base of Buttermilk. You will be fitted with your rental equipment and then head outside to meet your pro. • Snowmass Skiers: Load the Elk Camp Gondola at 9:00am on your first day. At the top you will arrive at Four Mountain Sports Beginner Magic Rental Shop and Beginner area Elk Camp Meadows. You will be fitted at this time and ready to meet your pro. • Snowmass Snowboarders: Arrive at the Four Mountain Sports at the base of the Elk Camp Gondola by 9:00am to be fitted with your Beginner Magic equipment and then head out to meet your pro. Tip: Pick up rental equipment and sign up for ski school the evening before your lesson. Rental equipment may be picked up after 4:00pm the day before your ski school lesson. Who to Call Should you need assistance once you are in resort please call the Group and Tour desk at 970-923-0554. If you have any questions or need to make changes to your reservation please call your Ski Vacation Specialist at 800-908-5000 NO REFUND IF LOST OR STOLEN. NON-TRANSFERABLE. Once vouchers have been redeemed lift tickets are non refundable EFTA00315065 Travel Services provided by Ski.com 20153:25A3K1LE EFTA00315066 SAW° M ta 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 EQUIPMENT RENTAL VOUCHER Vendor Name: Four Mountain Sports Lead Passenger: Reservation: 960101546 Lodging Information: Molly Gibson Lodge Date: 12/28/2015 Guest: oucher Number: 1858750-US Service: Adult 6 Day Four Mountain Sports Beginner/Sport Ski Package Date: 12/28/2015 Guest: • Voucher Number: 1858751-US Service: Adult 6 Day Four Mountain Sports Helmet Date: 12/28/2015 Guest: oucher Number: 1858752-US Service: Adult 6 Day Four oun an ports Beginner/Sport Ski Package Date: 12/28/2015 Guest: Voucher Number: 1858753-US Service: Adult 6 Day Four Mountain Sports Helmet How to Get your Equipment Rentals Four Mountain Sports has nine locations in Aspen and Snowmass to serve you. Guests may go to any location to pick up equipment. If you received your Aspen Card at check in, your rental reservation is already loaded onto the card. Scan the card at the Four Mountain Sports check in desk, and then proceed to get fitted with your equipment. If you did not receive a card at check in then, present this voucher to the staff at Four Mountain Sports. • Four Mountain Sports offers free overnight equipment storage and equipment transfers. Bring equipment to any corral at the base of each mountain before 4:30pm to take advantage of these services. Tip: Avoid lines by visiting any Four Mountain Sports location the same day you arrive anytime after 2:00pm. You will be fitted with your rentals at no extra charge and ready for a full day on the mountain in the morning. Who to Call Should you need assistance once you have picked up your equipment please call Four Mountian Sports and they will be happy to assist you. The phone number and address for each store is located on the next page. If you have any questions or need to make changes to your reservation please call your Ski Vacation Specialist at 800-908-5000 NO REFUND IF LOST OR STOLEN. NON-TRANSFERABLE. Damage Insurance is not included in the pre-paid rental. Once vouchers have been redeemed rental equipment is non refundable. Travel Services provided by Ski.com 12.42015329:03 PM LE EFTA00315067 SAW° M Four Mtn Sports - Aspen Four Mtn Sports - Aspen Four Mtn Sports - Buttermilk Four Mtn Sports - Highlands Four Mtn Sports - Snowmass Four Mtn Sports - Snowmass Four Mtn Sports - Snowmass Four Mtn Sports - Snowmass Four Mtn Sports - Snowmass 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 EQUIPMENT RENTAL LOCATIONS For: Four Mountain Sports 520 E. Durant St. (Next to Cafe Ink) Aspen, CO 81611 Hours: 8:00AM - 9:00PM Telephone: 970-920-2337 709 East Durant Ave (In the Sky Hotel) Aspen, CO 81611 Hours: 8:00AM - 5:00PM Telephone: 970-429-7842 38700 Hwy. 82 (Base of Buttermilk) Aspen, CO 81611 Hours: 8:00AM - 5:00PM Telephone: 970-920-0980 0076 Boomerang Rd. (Base of Highlands) Aspen, CO 81611 Hours: 8:00AM - 5:00PM Telephone: 970-544-3013 45 Village Square (Across from Stew Pot) Snowmass Village Mall, CO 81615 Hours: 8:00AM - 9:00PM Telephone: 970-923-2337 Base Village at Snowm ass (Next to Elk Camp Gondola) Snowmass Village, CO 81615 Hours: 8:00AM - 5:00PM Telephone: 970-923-0430 31 Slopeside Dr. (Base of Two Creeks) Snowmass Village, CO 81615 Hours: 8:00AM - 5:00PM Telephone: 970-923-8740 130 Wood Rd (In the Viceroy) Snowmass Village, CO 81615 Hours: 8:00AM - 7:00PM Telephone: 970-923-8000 Beginners Magic (Top of Elk Camp Gondola) Snowmass Village, CO 81615 Hours: 9:00AM - 3:30PM Telephone: 970-923-0480 Store hours vary depending upon season. Please contact store directly to confirm exact hours of operation during your visit. EFTA00315068 SAW° M 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 GROUND TRANSFER VOUCHER Vendor Name: Colorado Mountain Express Reservation: 960101546 Arrival: 12/26/2015 Lead Passenger: Service Date: 12/26/2015 Transfer Voucher: 1858743 Guest: Colorado Mountain Express Shared Service Adult From Denver Airport to Aspen/Snowm ass on 12/26/15 Lodge/Mgt Co: Molly Gibson Lodge Flight Information: UA 343 8:46 AM Service Date: 12/26/2015 Transfer Voucher: 1858744 Guest: Colorado Mountain Express Shared Service Adult From Denver •t to Aspen/Snowm ass on 12/26/15 Lodge/Mgt Co: Molly Gibson Lodge Flight Information: UA 343 8:46 AM Service Date: 1/3/2016 Transfer Voucher: 1858754 Guest:M. Colorado Mountain Express Shared Service Adult From spen nowmass to Denver Airport on 01/03/16 Lodge/Mgt Co: Molly Gibson Lodge Flight Information: UA 343 3:50 PM Service Date: 1/3/2016 Transfer Voucher: 1858755 Guest: Colorado Mountain Express Shared Service Adult From Aspen/Snowmass to Denver Airport on 01/03/16 Lodge/Mgt Co: Molly Gibson Lodge Flight Information: UA 343 3:50 PM For: Denver Airport ON ARRIVAL: Check-in at the CME counter on level 5 near baggage claim area. PRIOR TO DEPARTURE: Call Colorado Mountain Express at 970-754-7433 with flight changes or questions Non-refundable if cancelled inside 24 hours of scheduled arrival date and time Travel Services provided by Ski.com 121420153:29.43 PM LE EFTA00315069 SAW° M AIRLINES Air Canada Alaska Airlines/Horizon Air American Delta Frontier Southwest United US Airways West Jet CAR RENTAL Avis Budget Hertz Red Sky Travel Insurance 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 IMPORTANT PHONE NUMBERS AND LINKS 1-888-247-2262 1-800-252-7522 1-800-433-7300 1-800-221-1212 1-800-432-1359 1-800-435-9792 1-800-241-6522 1-800-428-4322 1-888-937-8538 1-800-331-1212 1-800-527-0700 1-800-654-3131 1-866-889-7409 www.aircanada.com www.alaskaair.com www.aa.com www.delta.com www.frontierairlines.com www.southwest.com www.united.com www.usairways.com www.westjet.com www.avis.com www.budget.com www.hertz.com AFTER HOURS EMERGENCY (Dec. 17, 2015 — Apr. 4, 2016 Thursday-Monday) 1-877-727-8879 / 1-970-429-2599 NO EMERGENCY COVERAGE BETWEEN THE HOURS OF 12:01am-7:00am MT Tuesday and 12:01am-7:00am MT Wednesday EFTA00315070 SÅSWO M 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 RESTAURANT LIST In an effort to continually provide more valuable services to our clients, we now otter the ability to make reservations at select restaurants through a free service called OpenTable. R you ale already a member of OpenTable. you will be able to use your own user id and password. Otherwise select the 'I am a new OpenTable customer' option and you will be able to complete the reservation without creating a sign-in. You can conveniently make reservations online at some of the best restaurants at the ski resorts well in advance of your anival. Just provide OpenTable with your name. email address and mobile number and you will receive an email confirming your reservation. Above the Sak 305 S. NUI St. Aspen. 0081611 Ph:970-544-3399 Reserve Now Ajax Tavern 675 East Duran Ave Aspen. C081611 Ph:970-920,6334 Reserve Now BBs Kitchen 525 E Cooper Ave. Suite 201 Aspen. 0081611 Ph: 970-4296294 Reserve Now BreO 411 S. Monarch SI. Aspen CO 81611 Ph: 970-925-2838 Reserve Now Casa Tua Aspen 403 5 Gave% Aspen. 00 81611 Ph:9709207277x Resent New CMIs web by Fowl & VAne - Si. Pegs Aspen 315 East Dean Sweet Aspen. CO 61611PN: 9704294581 Reset*. NOw Cloud HM Alpine Bswo Aspen HOIllanCIS Mountain Aspen. CO 61611 Ph: 9705443063% Resent NOW Eight/4 al Viceroy Snranass 130 Wood Road Slowness Village. CO 61615 Ph: 97092380% ROW*. NOw Elemem47 675 East Dunart Avenue Aspen. C081611 Ph: 9705206313 Resent NOw Elevation RestaureM 304 East Hi550% Avenue Aspen. CO 51611 Ph: 9705445166 ROW*. NOW Etne Restaurant and Bar 430 E. Hyman Ave. Aspen. CO61611 Ph:970-925-2976 Resent New Garden Tensor; a17ø Hotel Jerome 330 East Man Sweet Aspen CO 61611 Ph: 970429-7732 Resell. New Jrnrny's An American Restaurare & BM 205 South Mil &reel Aspen. CO 81611 Ph: 9709256020 Rosen.* Now Justice Sean 328 East Hyman Avenue Aspen. C081611 Ph: 9704298192 Reserve Now Koichi Aspen 533 East Hopiens Avenue Aspen, C081611 Ph: 970-920-2212 Reserve Now Maisuhsa - Aspen 303 East Man Street Aspen. CO 81611 Ph: 9705446628 Reserve Now Pinon's Restaurant 105 Scut Mil Street Aspen. CO 81611 Ph:970-920.2021 Reserve Now Plato's Restaurant 845 Meadows Road Aspen. CO 81611 Ph: 970-544-4240 Reserve Now Prospect 330 East Man Street Aspen. CO 81611 Ph: 970.429-7610x Rosen" Now Sage Restaurant - Srowmass 239 Sncrorman Club Clyde Summer's Village. CO 61615 Ph: 9709230923 Reset re New Spare Groaler 304 E Hopeins Ave Aspen. CO 61611 Ph: 9704294968 Reset re New Steak House No.316 316 E. Hopelns Ave Aspen. CO 61611 Pb: 970-920-1%3 Rosen. New Taken Sushi 320 S Mill St Aspen. C081611 Ph: 970-9258588 Rosen. New The Artisan at Sionelinglge inn 300 Carnage Way Snowrnass. CO 61615 Ph: 970-923-2427 ROW.* NOW The Edge Reslawani and Bar - Snowmass 690 Carriage Way Sogginess. CO 61615 Ph: 9709234004 Rosen. NOW Die Reslai.nrg El The SI. Regis Aspen Res05 315 East Dean Sew Aspen. CO 61611 Ph: 970 520 7350 Rosen. NO" The YAld Rg 315 East Hyman Aspen. CO 81611 Ph: 9709255160 Rosen. NO" Trecent Ouindci Deno 315 East Dean Street Aspen. CO 81611 Ph: 9704299644 Reserve Now Verga Verge Canna and Towle Bar 105 Daly Una Slowness Village. C081615 Ph: 9709237777 Reserve Now Zeno Aspen 501 E. Dean SI. STE. Cl Aspen, CO 81611 Ph: 9704298588 Reserve Non EFTA00315071 SAS c 0 M 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 TRAVEL TIPS TRAVEL DOCUMENTS - Check all travel documents on receipt and immediately notify your Specialist of any discrepancies. AIR TRAVEL RECOMMENDATIONS - Most airlines allow you to check-in online 24 hours prior to departure We recommend that you also check with your airline prior to departure regarding luggage allowances/fees and to find a current list of items prohibited in checked and carry-on luggage. With many flights running full these days, make sure you arrive at the airport early to check-in. A good rule of thumb is two hours prior to departure (earlier for international flights) unless you have already checked in online. EFFECTIVE Nov 1, 2010: The Transportation Security Administration (TSA) of the U.S. Department of Homeland Security (DHS) has issued the Secure Flight Final Rule. The rule allows the TSA to begin implementation of the Secure Flight program. Under the new rule, TSA will receive limited information for each passenger traveling on: • Flights within the United States • Flights arriving from international destinations. • Flights departing from international destinations. NOTE: This rule also includes those not traveling but still requiring a boarding pass to escort a minor or disabled passenger to the gate into the sterile (airside) area. It is now MANDATORY to provide the following information to Secure Flight. • Full Name as it appears on the passenger's government issued photo I.D. • Date of Birth and Gender The TSA will determine if the information provided about a passenger matches a person on their 'No Fly' or 'Selectee' lists and will transmit results back to airlines. The new rule requires airlines to send passenger information on existing bookings 72 hours prior to departure, to be vetted against the TSA watch list in the effort to reduce the risk of a terrorist boarding a plane. We are not expected to know which flights are subject to the TSA requirements. For this reason, it is mandatory that we collect the necessary information for all passengers to ensure the passengers are not held up at the airport and to avoid delays and complications. TRAVEL TO CANADA - Travelers: Please be aware that entry to Canada may be denied to persons who have committed any act that is considered to be an offense under Canadian laws, such as driving while under the influence of alcohol. If you have a record of any criminal convictions, please see the following website to determine your admissibility to Canada. http://www.cbsa-asfc.gc.ca/security-securite/adm iss-eng.htm I ACCOMMODATIONS/AIRPORT TRANSFERS - The phone number for your lodging property is listed on your lodging voucher. If airport transfers are provided by your lodge, refer to the information on your lodging voucher. If your trip includes other ground transportation, the phone number for your ground transfer provider is listed on your transfer voucher. MOUNTAIN WEATHER - Temperatures can vary greatly, both winter and summer. Bring clothes you can layer, and make sure outer layers are wind and water resistant. HIGH ALTITUDE - Drink extra water, pace yourself, take breaks during the day, and keep a snack in your pocket. Avoid or reduce alcohol and caffeine. You should adjust to the altitude within a couple of days. EFTA00315072 SigcO M 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 PACKING TIPS Pre-trip anticipation is one of the biggest benefits of taking a vacation. Choosing what to pack for any type of getaway can be challenging, but packing ski or snowboard trip is especially difficult because you're going to be outside in winter's element, and often at very high elevations, where the weather can change quickly. To make sure you arrive at your destination with everything you need, We have compiled a checklist you can use during your packing process. Ski/snowboard apparel and gear: • Base layers (non-cotton long underwear with wicking ability) • Mid layers (lightweight natural or synthetic down jacket or vest or microfleece or vest) • Waterproof outerwear - preferably designed for skiing or snowboarding • Waterproof gloves/mittens (bring liners if your hands tend to get cold easily) • Helmet (highly recommended) • Hat • Neck gater, scarf, balaclava, bandana or BUFF® (to cover your face and neck in cold, windy temperatures) • Ski/snowboard socks (non-cotton with wicking ability are best — one pair for every two days on the mountain) • Goggles with UV protection • Sunglasses with UV protection and Croakies® • Snacks such as energy bars or something high in protein • Sunscreen • Lip balm • Skis, snowboard, boots, poles (unless you are renting) Apres-ski wear: • Jeans • Comfortable, waterproof boots or shoes with good tread—especially if it's snowing in the town or base village or if you want to enjoy outdoor winter activities like snowshoeing, snow tubing or dog sledding • Warm socks—especially for traipsing around in the snow • Sweater, fleece or other warm top • Jacket—if your ski/snowboard jacket is warm, you'll be fine EFTA00315073 SASic OM 210 AABC. SUITE AA I ASPEN, CO 81611 I 800-525-2052 TERMS AND CONDITIONS 1. Acceptance of Terms and Conditions. By accepting the travel documents and the travel arrangements which they provide, you specifically and fully agree to the terms herein and the terms and conditions on the Ski.com website (http://www.ski.com/terms) which can also be found in the Ski.com brochure. If you have any questions, immediately contact your travel agent and/or Ski.com at 800-525-2052. 2. Carrying Charges, Choice of Law, Venue and Attorney Fees. Any unpaid amounts due and owing shall bear interest at a rate of 18 percent per annum (1.5 percent per month). The laws of the State of Colorado shall govern the interpretation, validity and performance of all obligations and liabilities owed to the client and/or travelers. In the event of litigation, proceedings shall be in an appropriate court in Pitkin County, Colorado. If Ski.com and S&L Travel or any of its agents/employees/subsidiaries/dbas or other entities in which Ski.com and S&L is affiliated employs an attomey to represent it in any manner, controversy or litigation with a client or traveler, Ski.com and S&L Travel shall be awarded its reasonable attorney fees and costs incurred. 3. Responsibility. Ski.com and S&L Travel and its agents/employees/subsidiaries/dbas is an agent for carriers, transportation companies, tour operators, hotels, wholesalers, recreation and service companies, all of which are disclosed principals and independent contractors. Ski.com and S&L Travel is not responsible for any act of omission by any of these entities or organizations. Client specifically waives any claim against Ski.com and S&L Travel for any act of omission by any other entity or organization. Client understands and agrees that the bookings and travel arrangements represented by the enclosed documents may involve risk of personal injury or death as a result. Client is not relying in any manner on Ski.com and S&L Travel with respect to such activities and travel and accepts all responsibility for risk of injury with respect thereto. If client has any questions concerning his or her ability or physical condition, Client should consult with a physician before undertaking such activities. Client further understands and agrees to hold Ski.com and S&L Travel harmless from any claim which may arise by reason of any injury which client sustains from any circumstances whatsoever while engaged in the activities booked by or through Ski.com and S&L Travel. If Client finds any part of the travel arrangements unsatisfactory, Client should immediately notify Ski.com and S&L Travel so that Ski.com and S&L Travel can use its best efforts to correct the problem. Any failure to contact Ski.com and S&L Travel within 10 days of knowledge of a problem or claim shall constitute a complete waiver of that claim. EFTA00315074